RESEARCH OPERATIONS PROGRAM MANAGER

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About Seattle Epidemiologic Research and Information Center (ERIC)

Are you interested in improving Veterans’ health and health care through impactful work in a collaborative setting? Join the Seattle Epidemiologic Research and Information Center (ERIC), a research center within the VA Puget Sound Health Care System (HCS), dedicated to enhancing Veteran health outcomes through high-quality epidemiologic research. The Seattle ERIC is part of the Department of Veterans Affairs (VA) Office of Research and Development (ORD) Cooperative Studies Program (CSP), an award-winning and internationally recognized program with a national research network. The Seattle ERIC is hiring a full-time Research Operations Program Manager (GS-11 or 12, compensation commensurate with experience and training/education) to support the Center’s research operations. This position is based at the VA Puget Sound HCS in Seattle, WA and is not eligible for remote work.

Duties

KEY DUTIES  With the Associate Center Director (ACD)-Research Operations, supports and manages research operations for a large, complex, and dynamic center, including developing and implementing operational processes, procedures, and products in collaboration with Center teams and the Program.  Collaborates with relevant stakeholders to manage Center resources, track research funding and FTEEs, and oversee non-profit and contracting processes.  Serves as an interim research project manager on newly assigned studies and initiatives and assists with related activities and special projects at the Center and Program levels as needed.  With Center leadership, participates in strategic planning and implementation of policies, best practices, and systems to meet the Center’s research goals and mission; identifies opportunities to expand or shift course to remain a competitive research center and to ensure the success of Center research projects and initiatives.  Fosters collaborations on research best practices across the Center and the Program by participating and leading committees and working groups.  Directly and indirectly manages staff, projects, and deliverables, may supervise employees.  Manages and supports all aspects of the Center’s staffing and professional development, including hiring, training, and employee appreciation.  Works with research project leads to inspire and motivate employees; identifies potential challenges and points of friction and works to find solutions to maximize employee engagement, productivity, and efficiency.  Works with team leads to integrate quality into all aspects of research operations, including developing and maintaining process documents.  Stays current on Federal, VA, ORD, CSP, and local VA policies and regulations related to research, privacy, data sharing, and public access; collaborates on special projects as needed with the Quality/Regulatory Manager and others.

Qualifications

Required  Minimum of a bachelors-level degree in a scientific or related field o Note any education outside the United States needs to be evaluated through a foreign education evaluation agency service at the candidate’s expense.  Minimum of 5 years of full-time, successful research management experience.  Proven record of leadership, team building, and project management in a research environment.  Strong understanding of epidemiologic research design and methodology, as well as research concepts, best practices, procedures, and human subjects regulatory requirements.  Self-starter with demonstrated ability to lead and manage complex research support and operations projects; adept at troubleshooting, problem-solving, critical thinking, and adapting to evolving priorities and timelines.  Excellent communication and interpersonal skills, including the ability to collaborate effectively with diverse groups with a wide range of professional backgrounds and expertise, and to understand and clearly communicate complex research regulations and procedures.  Strong organizational and time-management skills, with demonstrated ability to multitask and maintain attention to detail.  Proficient in standard Microsoft Office products and general office communications and strategies. Preferred  Masters-level degree in a scientific or related-field  10 or more years of fulltime successful research management experience  Experience with data sharing and open science principles and practices Application Information: Candidates must be U.S. citizens. Education and experience will be evaluated by Human Resources to determine if the selected candidate meets the criteria for the targeted position. The General Schedule (GS) salary table for the Seattle area can be found on the Office of Personnel Management website at opm.gov. To apply, please send a cover letter and resume to [email protected]. Cover letters should address how your unique skills and experience align with the position qualifications. Applications without a cover letter will not be considered. Positions are open until filled and applications will be reviewed starting 08/01/2026. It is understood that your circumstances may change during the interview process. Please share any information or updates relevant to your situation such as your employment status and current location throughout the application process. Below are key requirements for formatting your resume for submission to the Seattle ERIC. Refer to this USAJobs article for federal requirements, and see related articles on the USAJobs, https://help.usajobs.gov/how-to for additional formatting guidance. • Resume may not exceed two pages. Submitted resumes longer than two pages will be ineligible for further consideration. • List contact information, all degrees obtained (e.g. MPH or MS, BA or BS, etc.), and relevant licenses and/or certifications, and recent work experience in an easy-to-read format. • For each position held, include the following information: o Employer’s name, position title, start and end dates (month/year), the number of hours worked each week, and applicable work experience. Federal positions should include series and grade. o List internships where academic credit was received with paid work. Any other internships must be listed under a volunteer section. We recognize that varied perspectives strengthen scientific discovery, contribute to innovative research, and improve healthcare outcomes. Our Center is committed to fostering a professional and collaborative environment that supports scientific excellence. We encourage all qualified individuals with an interest in our mission to apply.

Application instructions

Candidates must be U.S. citizens. Education and experience will be evaluated by Human Resources to determine if the selected candidate meets the criteria for the targeted position. The General Schedule (GS) salary table for the Seattle area can be found on the Office of Personnel Management website at opm.gov. To apply, please send a cover letter and resume to [email protected]. Cover letters should address how your unique skills and experience align with the position qualifications. Applications without a cover letter will not be considered. Positions are open until filled and applications will be reviewed starting 08/01/2026. It is understood that your circumstances may change during the interview process. Please share any information or updates relevant to your situation such as your employment status and current location throughout the application process. Below are key requirements for formatting your resume for submission to the Seattle ERIC. Refer to this USAJobs article for federal requirements, and see related articles on the USAJobs, https://help.usajobs.gov/how-to for additional formatting guidance. • Resume may not exceed two pages. Submitted resumes longer than two pages will be ineligible for further consideration. • List contact information, all degrees obtained (e.g. MPH or MS, BA or BS, etc.), and relevant licenses and/or certifications, and recent work experience in an easy-to-read format. • For each position held, include the following information: o Employer’s name, position title, start and end dates (month/year), the number of hours worked each week, and applicable work experience. Federal positions should include series and grade. o List internships where academic credit was received with paid work. Any other internships must be listed under a volunteer section. We recognize that varied perspectives strengthen scientific discovery, contribute to innovative research, and improve healthcare outcomes. Our Center is committed to fostering a professional and collaborative environment that supports scientific excellence. We encourage all qualified individuals with an interest in our mission to apply.

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