Donor Relations Coordinator

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About The Everglades Foundation

The Everglades Foundation is committed to the restoration and protection of America’s Everglades through science, advocacy, and education. Founded in 1993 by two outdoor enthusiasts – Paul Tudor Jones II and the late George Barley – The Everglades Foundation works tirelessly to bring people together and provide a powerful bipartisan voice for Everglades restoration. We advocate for solutions rooted in science while empowering people with the knowledge of the importance of the Everglades ecosystem.

The Foundation’s team includes renowned scientists, experienced educators, policy experts, and professionals in communications, human resources, finance, and fundraising. By coupling this breadth of expertise with a passion for restoration, The Everglades Foundation is leading the effort to restore and protect the flow of clean freshwater to the Everglades. The Everglades Foundation, Inc. is a 501(c)(3) non-profit and a responsible employer that seeks to recruit and retain outstanding, high-performing professionals who are at the top of their fields to thrive in a dynamic, mission-driven culture committed to excellence, innovation, collaboration, and diversity. The Foundation offers a generous and comprehensive benefits package including twelve paid Federal holidays; ample Paid Time Off; a variety of health, dental, vision, life, disability, and supplemental insurance options; retirement plan and matching employer contributions; and maternity and parental leave.

Join us in our pursuit of completing the world’s largest ecosystem restoration project.

Duties

The Donor Relations Coordinator supports the mission of The Everglades Foundation by providing administrative, creative, and detail-oriented support for the Vice President of Development and the Development team to ensure donors are valued, understood, and deeply connected to the work of The Everglades Foundation. The Donor Relations Coordinator performs general office duties, responds to routine inquiries, communicates with management, staff, board members, and donors in a timely manner with a high level of customer service.

The Donor Relations Coordinator is responsible for executing donor engagement and communications, with a focus on personalized, meaningful interactions that improve donor loyalty and satisfaction. The Donor Relations Coordinator must be able to handle sensitive and confidential information with discretion. The Donor Relations Coordinator demonstrates a passion about building and nurturing relationships while offering exceptional service and communication.

Primary Responsibilities

• Provide administrative support for the Vice President of Development and the Development team.
• Perform routine office functions to include greeting or assisting visitors, managing calendars and schedules, coordinating internal and external meetings, responding to, and addressing inquiries, assembling confidential and sensitive information.
• Assist with travel arrangements and preparing expense reports as assigned.
• Compiles basic research for current and prospective donors and assists in maintenance of gift and biographic records.
• Respond to donor inquiries and provide exceptional customer service. Coordinate personalized donor communications and meaningful interactions to execute donor acquisition and stewardship strategies, ensuring donors feel appreciated, informed, and inspired.
• Assist in the coordination and implementation of presentations, tours, events, and activities that support the Development department and the donor experience.
• Assist with preparation and mailing of donor appeals and special communications that celebrate generosity and foster lasting connections.
• Work in collaboration with the Director of Development Services and Development Services Coordinator to provide support for processing gifts and grants.
• Review and edit donor information and other data used for donor recognition and external stewardship reports to ensure accuracy.
• Conduct research on prospective corporations, foundations, groups, and individuals.
• Assist with compiling donor profiles for events, meetings, and other activities.
• Assist with the creation and assembly of proposals, presentations, and materials to help execute fundraising campaigns, as requested.
• Handle sensitive and confidential information with discretion.
• Perform other related duties as required or directed. The omission of specific duties does not preclude the supervisor from assigning duties logically related to the position.

Accountability

The Donor Relations Coordinator reports directly to the Vice President of Development and coordinates closely with members of the Development department, administrative staff, and other Foundation staff.

Qualifications

Knowledge, Skills & Abilities

• Proficient in computer programs and software, such as Microsoft Office Suite (Outlook, Excel, PowerPoint, Teams) and Salesforce CRM.
• Excellent time management and organizational skills.
• Excellent interpersonal skills and ability to communicate clearly and concisely, both verbally and in writing.
• Collaborative attitude and proactive willingness to work with colleagues.
• Detail-oriented with a high level of accuracy.
• Strong problem-solving and analytical skills.
• Ability to assess, manage, and successfully complete multiple competing priorities and deadlines.
• Ability to be flexible and work under deadlines and time constraints.
• Ability to maintain strict confidentiality of all database records and donor information.
• Enthusiasm for the Everglades and/or the environment and keen interest in working in nonprofit or science-related communities.

Qualifications

• Associate’s degree in business or a related field required; Bachelor’s degree preferred.
• A minimum of three years' experience in an administrative or customer service/client relations position, preferably at a non-profit organization.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Salesforce database management experience a plus.

Mental and Physical Qualifications

To perform this job successfully, an individual must meet the above minimum qualifications and be able to perform each of the essential duties and responsibility satisfactorily. The requirements listed below are representative of the physical and mental requirements of the job. Reasonable accommodation will be provided to enable individuals with disabilities to perform the essential functions of their job.

• Ability to sit or stand for extended periods of time.
• Ability to concentrate and analyze information for extended periods of time.
• Able to proactively solve problems and think analytically.
• Ability to make sound, prompt decisions.
• Ability to read and write.
• Manual hand dexterity required to operate IT devices and complete paperwork.
• Endurance to work long hours, including nights and weekends.

Application instructions

To apply, send a cover letter and resume to Human Resources, at [email protected] or apply on Indeed or LinkedIn

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