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Peace Corps Volunteer
2 years, 3 months
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Peace Corps Response
Up to 12 months
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Virtual Service Pilot
3-6 months
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Virtual Service Pilot

Strengthen NGO’s Communication and Information Management Tools

Activity/project background

Partner: Development for Peace Organization (DPO) (Local NGO)

Development for Peace Organization (DPO) is an Ethiopian national NGO established in October 2020 that is engaged in humanitarian, development, and peace work. DPO has reached over 400,000 people affected by different crisis – both natural and man-made. DPO provides support to the affected community in multitude of humanitarian and development sectors including agriculture, food security and nutrition, environmental protection, child protection, health, education, gender-based violence, protection, shelter, and water and sanitation. Currently, DPO is undertaking multi-sectoral projects in Amhara, Gambella, Oromia, Somali and Tigray regions of Ethiopia in collaboration with a variety of partners and funding organizations such as United Nations agencies, United States Agency for International Development (USAID), and International NGOs.

DPO has established Facebook, LinkedIn, and Twitter to post project reports, success stories, and updates. DPO has done many impactful projects; however, DPO has assessed that there is opportunity to grow the staff’s capacity with collecting and analyzing data and communicating results effectively. For example, the social media platform has not had as many followers as expected, the feedback received from partners also indicates need to improve communication, and there is a lack of monitoring website visitor traffic.

Therefore, the organization is seeking a Virtual Service Pilot Participant (VSPP) to support the organization with developing information management skills and different technical tools to assist staff to analyze information like number of beneficiaries reached (women, children, vulnerable groups). Specifically, the VSPP will build the capacity of four (4) key staff members including two program experts, the M&E Coordinator and the resource mobilization officer, who are implementing the project on the ground, to collect information, and to communicate with donors and partners. This collaboration would enhance the organization’s efficiency and success in communicating its achievements and better enable it to mobilize resources, diversify its donor base, and advance funding opportunities. As a result, DPO will be in a better position to achieve its goal of supporting communities by filling in the gap between the required assistance and the limited funding available from the international actors.

The organization has not previously collaborated with the Peace Corps. They understand that the role of a VSPP is very different than a two-year Volunteer.

Engagement and tasks

The VSPP will engage in the following tasks, in collaboration with their Host Country Partners:

• Co-assess data and information current practices and opportunity areas
• Co-develop information collection and management (infographic) templates
• Co- facilitate training for 4 DPO staff on effective information management systems such as an introduction to Power BI and the use of prepared infographic templates
• Engage in joint work of utilizing training outputs guiding staff in their progress of using the tools
• Monitor the progress and recommend further areas of improvement

VSPPs are expected to engage on the tasks listed above for an estimated 5-15 hours per week. This engagement is estimated to be 7 hours per week (2 hours of online meetings).

Online collaboration will generally occur between 8:00 a.m. - 5:00 p.m. Ethiopian time. Specific times will be determined during orientation.

The Host Country Counterpart will have access to Google Meet, Zoom, WhatsApp, Teams, and email for regular communication and collaboration.

Per the Child Protection Code of Conduct, when engaging online with minors (0-18), two adults must be present.

Optional additional activities

The Peace Corps mission is to promote world peace and friendship by fulfilling three goals:

  1. To help the people of interested countries in meeting their need for trained men and women.
  2. To help promote a better understanding of Americans on the part of the peoples served.
  3. To help promote a better understanding of other peoples on the part of Americans.

Goal 1 will be achieved through the VSPP's engagement and completion of the above tasks. The counterpart and VSPP may also choose to identify an activity that aligns with Goal 2. Additionally, the VSPP may identify a Goal 3 activity to implement during their engagement. See recommendations and tools for Goal 3 activities.

Essential qualifications

Education: Bachelor’s degree in any field

Experience:
• Experience in information management or information technology
• Experience using Power BI to create infographics
• Experience training staff on computer software

Intercultural skills and motivation: Flexible, strong cross-cultural agility, high tolerance for ambiguity, able to work independently, resourceful, creative, and genuinely motivated and capable to serve virtually

Desired qualifications

Education: Bachelor’s degree in in information management, information technology, data science, or related field

Experience: Experience with virtual engagement and communication

Terms and conditions of engagement

VSPPs will be engaging with the host country partner, in coordination with Peace Corps post staff, remotely from the US. They should have access to a computer, internet, and telephone in order to enable direct engagement with the Peace Corps overseas office and the Host Country Counterpart assigned by the host country partner.

Orientation with the host country partner will be provided, within the designated virtual service hours, during the first week of virtual service via an online presentation and discussion. The host country partner will provide an overview of its organization, the local context, and how they envision collaborating with the VSPP.

The VSPP will have regular check-ins with their counterpart and bi-weekly check-ins with Peace Corps staff. Spending unstructured time with counterparts can be critical to relationship-building and is encouraged through activities such as coffee chats and informal calls within the weekly 5-15 hours.

Engagement safety and security

The VSPP will receive an orientation on Peace Corps’ Child Protection Policy and how it relates to online engagement along with IT security best practices. The VSPP will be expected to follow safety and security guidelines for online engagement to ensure their safety and that of the Host Country Partner and their counterpart, and any beneficiaries of the engagement.

Supervision requirements

The VSPP will report to a designated Peace Corps staff member. The VSPP will be expected to abide by the Virtual Service Pilot Participant and Donation Agreement and Participant Principles of Engagement. The VSPP will also be expected to check in with the designated host country counterpart as assigned by the host county partner.

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