Support Development of Strategic Plan for a Community-based Health NGO

Activity/project background

Partner: Cynthia’s Counselling and Empowerment Trust (Community-based Organization)

Cynthia’s Counseling and Empowerment Trust is a nonprofit organization that has been operating in Botswana since 2007. The trust is located in Malokaganyane Village in the Good Hope District and provides services to nine surrounding villages. The mission of the organization is to provide care and support for people infected and affected by HIV/AIDS and promote positive healthy behaviors aimed at reducing new HIV infections and other aliments by 2036.

The organization has been experiencing challenges with developing a strategic plan and is seeking a Virtual Service Pilot Participant (VSPP) who can guide the planning process. Specifically, this engagement will support Cynthia’s Counseling and Empowerment Trust with developing a 5-year plan that can guide the Trust’s activities to align with strategic partnerships and the organization’s vision. The plan will also define a bolder vision for the organization’s future, in addition to achievable goals and objectives.

The organization has previously worked with Peace Corps Volunteers and VSPPs. They understand that the role of a VSPP is very different than a two-year Volunteer.

Virtual service engagement and tasks

The VSPP will engage in the following tasks, in collaboration with their Host Country Partners:

• Conduct an assessment to understand organizational infrastructure and programmatic activities of the organization
• Co-assess and determine the Trust’s goals and objectives for the development of a strategic plan
• Co-develop a five-year strategic plan and coach staff on the implementation of the plan
• Co-train staff on implementation of the plan

This engagement is expected to be approximately 24 weeks. VSPPs are expected to engage on the tasks listed above for an estimated 5-15 hours per week.

Meetings between VSPPs and Host Country Counterparts will take place during normal office hours, 8:00 am to 4:00 pm Botswana time. Specific times will be determined during orientation.

The Host Country Counterpart will have WhatsApp and Zoom for regular communication and collaboration.

Per the Child Protection Code of Conduct, when engaging online with minors (0-18), two adults must be present.

Optional additional activities

The Peace Corps mission is to promote world peace and friendship by fulfilling three goals:

  1. To help the people of interested countries in meeting their need for trained men and women.
  2. To help promote a better understanding of Americans on the part of the peoples served.
  3. To help promote a better understanding of other peoples on the part of Americans.

Goal 1 will be achieved through the VSPP's engagement and completion of the above tasks. The counterpart and VSPP may also choose to identify an activity that aligns with Goal 2. Additionally, the VSPP may identify a Goal 3 activity to implement during their engagement. See recommendations and tools for Goal 3 activities.

Essential qualifications

Education: Bachelor’s degree in any field

• Experience developing strategic plans
• Experience conducting organizational assessments

Intercultural skills and motivation: Flexible, strong cross-cultural agility, high tolerance for ambiguity, able to work independently, resourceful, creative, and genuinely motivated and capable to serve virtually

Desired qualifications

Education: Bachelor’s degree in nonprofit management, public administration, business administration, or related field

Technical Skills: Familiarity with virtual engagement and communication

• Experience developing strategic plans for public sector organizations
• Experience with training and facilitation for adult learners
• Experience training or coaching in program management and administration
• Experience with non-profit organizations

Terms and conditions of engagement

VSPPs will be engaging with the host country partner, in coordination with Peace Corps post staff, remotely from the US. They should have access to a computer, internet, and telephone in order to enable direct engagement with the Peace Corps overseas office and the Host Country Counterpart assigned by the host country partner.

Orientation with the host country partner will be provided, within the designated virtual service hours, during the first week of virtual service via an online presentation and discussion. The host country partner will provide an overview of its organization, the local context, and how they envision collaborating with the VSPP.

The VSPP will have regular check-ins with their counterpart and bi-weekly check-ins with Peace Corps staff. Spending unstructured time with counterparts can be critical to relationship-building and is encouraged through activities such as coffee chats and informal calls within the weekly 5-15 hours.

Engagement-specific safety and security

The VSPP will receive an orientation on Peace Corps’ Child Protection Policy and how it relates to online engagement along with IT security best practices. The VSPP will be expected to follow safety and security guidelines for online engagement to ensure their safety and that of the Host Country Partner and their counterpart, and any beneficiaries of the engagement.

Supervision requirements

The VSPP will report to a designated Peace Corps staff member. The VSPP will be expected to abide by the Virtual Service Pilot Participant and Donation Agreement and Participant Principles of Engagement. The VSPP will also be expected to check in with the designated host country counterpart as assigned by the host county partner.

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