Facilitate Change Management with NGO Staff and Young Leaders

Activity/project background

Partner: Rotary Ukraine, District 2232 (International NGO)

Rotary Ukraine’s goal is to contribute to Ukraine’s sustainable development during the time of war. To achieve this goal, the NGO is attempting to inspire youth to be more active and help them maximize their potential. They hope that the Virtual Service Pilot Participant (VSPP) will help young leaders adopt an innovative mindset in the times of uncertainty and great turbulence during the current war.

The NGO staff believe that the VSPP will bring confidence, experience, and a can-do attitude to facilitate discussions about change management with Rotary staff and 20-30 youth. Most youth involved in Rotary Ukraine are motivated, but need a coach or mentor who will keep them inspired and focused. This will be done through weekly meetings (60-80 minutes in duration) with the students.

Rotary Ukraine, District 2232 has not previously worked with a Peace Corps Volunteer or a Virtual Service Pilot Participant. They understand that the role of a VSPP is very different than a two-year Volunteer.

Virtual service engagement and tasks

The VSPP will engage in the following tasks, in collaboration with their Host Country Partners:

• Co-facilitate discussion on the concept of change and change management, reasons for resisting change, effective ways of working with those resistant to change, and effective practices of introducing change
• Co-develop skills associated with managing and monitoring change, such as communication, active listening, leadership, strategic planning, and research
• Collaborate with staff to build a long-term mentoring plan

This engagement is expected to be approximately 12 weeks. VSPPs are expected to engage on the tasks listed above for an estimated 5-15 hours per week. Weekly sessions are anticipated to last for 60-80 minutes. The Host Country Counterpart will provide interpretation if necessary.

Meetings between VSPPs and Host Country Counterparts will take place on Mondays, Tuesdays or Wednesdays, between 6:00-8:00 p.m. Ukrainian time. Specific times will be determined during orientation.

The Host Country Counterpart will have access to email, Zoom, Messenger, Telegram, and WhatsApp for regular communication and collaboration.

Per the Child Protection Code of Conduct, when engaging online with minors (0-18), two adults must be present.

Optional additional activities

The Peace Corps mission is to promote world peace and friendship by fulfilling three goals:

  1. To help the people of interested countries in meeting their need for trained men and women.
  2. To help promote a better understanding of Americans on the part of the peoples served.
  3. To help promote a better understanding of other peoples on the part of Americans.

Goal 1 will be achieved through the VSPP's engagement and completion of the above tasks. The counterpart and VSPP may also choose to identify an activity that aligns with Goal 2. Additionally, the VSPP may identify a Goal 3 activity to implement during their engagement. See recommendations and tools for Goal 3 activities.

Essential qualifications

Education: Bachelor’s degree in any field

Language: Basic Ukrainian

• Experience related to teaching or promoting change management
• Coaching teams in change management

Intercultural skills and motivation: Flexible, strong cross-cultural agility, high tolerance for ambiguity, able to work independently, resourceful, creative, and genuinely motivated and capable to serve virtually

Desired qualifications

Education: Master’s degree in public administration or a master’s degree with and emphasis in non-profit management or business administration

Technical Skills: Familiarity with virtual engagement and communication

Language: Intermediate Ukrainian

Experience: 2 years of coaching experience with young leaders

Terms and conditions of engagement

VSPPs will be engaging with the host country partner, in coordination with Peace Corps post staff, remotely from the US. They should have access to a computer, internet, and telephone in order to enable direct engagement with the Peace Corps overseas office and the Host Country Counterpart assigned by the host country partner.

Orientation with the host country partner will be provided, within the designated virtual service hours, during the first week of virtual service via an online presentation and discussion. The host country partner will provide an overview of its organization, the local context, and how they envision collaborating with the VSPP.

The VSPP will have regular check-ins with their counterpart and bi-weekly check-ins with Peace Corps staff. Spending unstructured time with counterparts can be critical to relationship-building and is encouraged through activities such as coffee chats and informal calls within the weekly 5-15 hours.

Engagement-specific safety and security

The VSPP will receive an orientation on Peace Corps’ Child Protection Policy and how it relates to online engagement along with IT security best practices. The VSPP will be expected to follow safety and security guidelines for online engagement to ensure their safety and that of the Host Country Partner and their counterpart, and any beneficiaries of the engagement.

Supervision requirements

The VSPP will report to a designated Peace Corps staff member. The VSPP will be expected to abide by the Virtual Service Pilot Participant and Donation Agreement and Participant Principles of Engagement. The VSPP will also be expected to check in with the designated host country counterpart as assigned by the host county partner.

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