Health Care Quality Management Specialist

Project Description

Advancing Health Professionals (AHP): a Peace Corps Response program, is seeking a Peace Corps Response Volunteer (PCRV) to serve as a Health Care Quality Management Specialist with the Eswatini Ministry of Health without the provision of direct medical care to patients or clinical supervision of students. The position requires a master’s degree in health sciences in health care quality / quality assurance management or other relevant degree, experience of managing quality management systems, ISO 9001:2015 requirements implementation and ISO Internal and external auditing and excellent understanding of health systems and five years of relevant work experience. Desired qualifications include Certification in Professional in Healthcare Quality (CPHQ), experience in project management, ability to work independently, take initiative and manage a variety of activities concurrently, be a strong team player with excellent interpersonal skills and ability to work in high profile, fast-paced environment, ability to communicate technical issues effectively and persuasively, and demonstrate ability to manage multiple projects effectively, think analytically and take initiative in solving problems

The Eswatini Ministry of Health (MOH) has successfully implemented Quality Management Systems at the facility level. Although a National Quality Management Program is in place, Quality management activities across the Ministry of Health facilities are not well coordinated. The Ministry wants to identify successful models from outside sources which can be adapted by MOH at national level.

The PCRV will participate in the assessment of the current status of the coordination of quality management activities at MOH national level, review and co-develop a proper quality management model for the MOH and provide guidance and support in the development of a quality management strategic plan for the MOH. PCRVs are expected to report on their activities twice during their service.

Peace Corps Response established its "Advancing Health Professionals" program in 2019. Response Volunteers serving with the AHP program seek to improve health outcomes on a societal level by providing high-level, specialized service in the health sector. AHP projects include health professions educators, health systems strengthening, service delivery improvement, and other non-clinical interventions that enhance the quality of healthcare.

Invitees will be arriving in Eswatini together as a group. While the whole group's departure dates could change, dates cannot be changed for individual candidates.

Partner Information

Ministry of Health Cooperative Agreement (MOH CoAg)

Required Skills

• Master’s degree in health sciences in health care quality / quality assurance management or other relevant degree,
• Proven experience of managing Quality Management Systems, ISO 9001:2015 requirements implementation and ISO Internal and external auditing.
• Excellent understanding of health systems and five years of relevant work experience.
• High tolerance for ambiguity and high level of flexibility

The Peace Corps embraces and leverages the diversity of its volunteers as a reflection of America's diversity. Peace Corps Response is committed to reflecting the diversity of the United States in the professionals we send into the field to support the mission of world peace and friendship. Applicants with diverse backgrounds are encouraged to apply.

Serving in Eswatini

Learn more about the Volunteer experience in Eswatini: Get detailed information on culture, communications, housing, health, and safety -- including health and crime statistics -- in order to make a well-informed decision about serving.

Medical Considerations

Before you apply, please review Medical Information for Applicants to learn about the medical clearance process.

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