Support Project Design and Management Training for Health Workers

Eligibility

Open to all RPCVs

Activity/project background

The health quality management system, established by the Ministry of Health, includes components such as planning, organization, quality assurance, and information exchange, which aim to improve institutional processes and create a culture of quality. The continuous improvement of the quality of health care in Peru is one of the main objectives of the quality management office. Improving processes is accomplished from auditing self-assessments, patient safety, and external user satisfaction processes and reviews.

DIRESA Cajamarca would like to host a series of project design and management training workshops that offer health personnel working in hospitals, health centers and health post an opportunity to gain new skills to design and implement improvement projects such as integral health attention for life stages (children, teenager, young adults, adults, seniors) in within their organizations that will improve the care of their local communities. A Virtual Service Pilot Participant (VSPP) is requested to support the project design and management trainings.

DIRESA Cajamarca has previously worked with Peace Corps Volunteers in the Youth in Development sector throughout the country and understands the nature of engagement is different between a PCV and VSPP. Currently, DIRESA Cajamarca is collaborating with the regional coordinator of the Peace Corps to carry out activities aimed at food security in the province of Cajamarca.

Virtual service engagement and tasks

The VSPP will engage in the following tasks, in collaboration with their Host Country Partners:
• Co-assess health worker training priorities as they relate to Project Design & Management (PDM) and the regional health context
• Adapt PDM manual content to the Regional Direction of Health context
• Co-plan and co-facilitate a virtual training series in Project Design and Management (PDM) to 22 health workers, segmented into 14 sessions, for 2-hours each, per week.
• Provide feedback on project proposals developed by participants

This engagement is expected to be approximately 24 weeks. VSPPs are expected to engage on the tasks listed above for an estimated 5-15 hours per week.

Meetings between VSPPs and Host Country Counterparts will take place during normal office hours, 8:00 am- 5:00 pm standard time. Specific times will be determined during orientation.

The Host Country Counterpart will have access to Zoom, laptop, WhatsApp, email for regular communication and collaboration.

Per the Child Protection Code of Conduct, when engaging online with minors (0-18), two adults must be present.

Optional additional activities

The Peace Corps mission is to promote world peace and friendship by fulfilling three goals:

  1. To help the people of interested countries in meeting their need for trained men and women.
  2. To help promote a better understanding of Americans on the part of the peoples served.
  3. To help promote a better understanding of other peoples on the part of Americans.

Goal 1 will be achieved through the VSPP's engagement and completion of the above tasks. The counterpart and VSPP may also choose to identify an activity that aligns with Goal 2. Additionally, the VSPP may identify a Goal 3 activity to implement during their engagement. See recommendations and tools for Goal 3 activities.

Essential qualifications

Education: Bachelor’s degree in any field

Language: Advanced Spanish

Experience:
• At least 2 years’ experience in training using participatory education techniques
• Experience with project management design
• Experience with training and facilitation

Intercultural skills and motivation: Flexible, strong cross-cultural agility, high tolerance for ambiguity, able to work independently, resourceful, creative, and genuinely motivated and capable to serve virtually

Desired qualifications

Education: MPA, MBA, Master’s degree in public health, and/or PMP certification

Technical Skills:
• Familiarity with virtual engagement, including use of Microsoft and meeting platforms tools to enhance interaction and communication

• Experience: Experience training health personnel
• Experience facilitating Peace Corps Project Design and Implementation (PDM) workshops

Partner background

Name: Executive Directorate for Care and Quality in Health (Regional Direction of Health, DIRESA – Cajamarca)

Type of entity: Government

Mission and goals:

Mission: To adequately guarantee the management of processes for comprehensive health care in favor of communities from diverse cultures and beliefs, providing them with the necessary means to safeguard their health, exercising greater control over it and promoting the active participation of civil society in the Cajamarca Region.

Goals: Improve the health situation, promoting equitable access to health services, within the framework of health insurance, results-based management and the comprehensive care model.

Terms and conditions of engagement

VSPPs will be engaging with the host country partner, in coordination with Peace Corps post staff, remotely from the US. They should have access to a computer, internet, and telephone in order to enable direct engagement with the Peace Corps overseas office and the Host Country Counterpart assigned by the host country partner.

Orientation with the host country partner will be provided, within the designated virtual service hours, during the first week of virtual service via an online presentation and discussion. The host country partner will provide an overview of its organization, the local context, and how they envision collaborating with the VSPP.

The VSPP will have regular check-ins with their counterpart and bi-weekly check-ins with Peace Corps staff. Spending unstructured time with counterparts can be critical to relationship-building and is encouraged through activities such as coffee chats and informal calls within the weekly 5-15 hours.

Engagement-specific safety and security

The VSPP will receive an orientation on Peace Corps’ Child Protection Policy and how it relates to online engagement along with IT security best practices. The VSPP will be expected to follow safety and security guidelines for online engagement to ensure their safety and that of the Host Country Partner and their counterpart, and any beneficiaries of the engagement.

Supervision requirements

The VSPP will report to a designated Peace Corps staff member. The VSPP will be expected to abide by the Virtual Service Pilot Participant and Donation Agreement and Participant Principles of Engagement. The VSPP will also be expected to check in with the designated host country counterpart as assigned by the host county partner.


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