Support Business Coaching Manual to Train Small Business Groups


Open to all RPCVs

Activity/project background

Established in Eswatini in 1992, World Vision Eswatini (WVE) is a community – based child focused emergency relief, transformational development and advocacy organization working in rural Eswatini building sustainable livelihoods for vulnerable groups in communities. Sector focus include livelihood and resilience (L&R), health and HIV/AIDS, and water, sanitation and hygiene (WASH), reaching over 40% of the country’s population and mostly in poorest regions of the country. Through the livelihoods technical program WVE promotes improved household income, increased agricultural production for smallholder farmers, and strengthened community capacity to reduce, prepare and respond to shocks. The methodologies used are climate smart agriculture, business facilitation and savings groups. WVE partners with government, NGOs and the private sector and all the interventions are inclusive of women, men, youth and people living with disabilities to achieve inclusive economic development.

World Vision requests support from a Virtual Service Pilot Participant (VSPP) to assist in developing a coaching and mentoring program/manual that will be a guide in graduating small business groups within communities to being independent and self-sustainable. The VSPP is also requested to assist World Vision Eswatini in developing minimum standards for value chain development in the communities.

The VSPP will assist the World Vision staff to develop the minimum standards as well as support them in coaching and mentoring. The skills exchange with the local staff will ensure that knowledge transfer continues after the VSPP’s service. Previously, WVE requested, but did not receive a Peace Corps Volunteer, so the VSPP will be the first one to work with the institution and specifically with this project. WVE understands that the role of a VSPP and virtual service is very different than a two year Volunteer.

Virtual service engagement and tasks

The VSPP will engage in the following tasks, in collaboration with their Host Country Partners:

• Co-develop a mentoring and coaching manual to use in the business mentorship and coaching for producer/enterprise groups in strengthening their organizational and institutional capacities
• Co-train staff on the developed coaching and mentoring manual
• Co-develop minimum standards of investment on communities towards starting and development each of five value chains development
• Provide business management technical guidance across the value chains, mainly agribusiness enterprises and share feedback to the program team and relevant stakeholders

This engagement is expected to be approximately 21 weeks. VSPPs are expected to engage on the tasks listed above for an estimated 5-15 hours per week.

Meetings between VSPPs and Host Country Counterparts will take place during normal office hours, (Monday to Friday, 8.00am to 5.00pm Eswatini time). Specific times will be determined during orientation.

The Host Country Counterpart will have access to zoom and Microsoft Teams for regular communication and collaboration.

Per the Child Protection Code of Conduct, when engaging online with minors (0-18), two adults must be present.

Optional additional activities

The Peace Corps mission is to promote world peace and friendship by fulfilling three goals:

  1. To help the people of interested countries in meeting their need for trained men and women.
  2. To help promote a better understanding of Americans on the part of the peoples served.
  3. To help promote a better understanding of other peoples on the part of Americans.

Goal 1 will be achieved through the VSPP's engagement and completion of the above tasks. The counterpart and VSPP may also choose to identify an activity that aligns with Goal 2. Additionally, the VSPP may identify a Goal 3 activity to implement during their engagement. See recommendations and tools for Goal 3 activities.

Essential qualifications

Education: Bachelor’s degree in business administration or similar

Experience: 2 years’ experience in business and financial management

Intercultural skills and motivation: Flexible, strong cross-cultural agility, high tolerance for ambiguity, able to work independently, resourceful, creative, and genuinely motivated and capable to serve virtually

Desired qualifications

Education: MBA or other related master’s degrees such as agribusiness, management, or similar

Technical Skills: Familiarity with virtual engagement and communication

• Knowledge of business management and financial inclusion
• Knowledge of curriculum design and modeling in coaching and mentoring
• Community development experience
• Report writing
• Resource mobilization

Partner background

Name: World Vision Eswatini (WVE)

Type of entity: International NGO

Mission and goals:

World Vision is a global Christian humanitarian organization. They partner with children, families, and their communities to reach their full potential by tackling the causes of poverty and injustice.

The organization pursues:
• Transformational development that is community-based and sustainable, focused especially on the needs of children.
• Emergency relief that assists people afflicted by conflict or disaster.
• Promotion of justice that seeks to change unjust structures affecting the poor among whom they work.
• Partnerships with churches to contribute to spiritual and social transformation.
• Public awareness that leads to informed understanding, giving, involvement, and prayer.

Terms and conditions of engagement

VSPPs will be engaging with the host country partner, in coordination with Peace Corps post staff, remotely from the US. They should have access to a computer, internet, and telephone in order to enable direct engagement with the Peace Corps overseas office and the Host Country Counterpart assigned by the host country partner.

Orientation with the host country partner will be provided, within the designated virtual service hours, during the first week of virtual service via an online presentation and discussion. The host country partner will provide an overview of its organization, the local context, and how they envision collaborating with the VSPP.

The VSPP will have regular check-ins with their counterpart and bi-weekly check-ins with Peace Corps staff. Spending unstructured time with counterparts can be critical to relationship-building and is encouraged through activities such as coffee chats and informal calls within the weekly 5-15 hours.

Engagement-specific safety and security

The VSPP will receive an orientation on Peace Corps’ Child Protection Policy and how it relates to online engagement along with IT security best practices. The VSPP will be expected to follow safety and security guidelines for online engagement to ensure their safety and that of the Host Country Partner and their counterpart, and any beneficiaries of the engagement.

Supervision requirements

The VSPP will report to a designated Peace Corps staff member. The VSPP will be expected to abide by the Virtual Service Pilot Participant and Donation Agreement and Participant Principles of Engagement. The VSPP will also be expected to check in with the designated host country counterpart as assigned by the host county partner.

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