Design a Massive Online Open Course (MOOC) for Volunteer Management


Open to all RPCVs

Activity/project background

The Ministry of Women and Vulnerable Populations (MIMP) provides technical assistance, training and information programs to volunteers within Peru.

The National Directorate of Volunteering is responsible for fulfilling the functions assigned to the MIMP in the regulatory framework. In this sense, it has developed a package of contents and tools in an online course format, regarding the regulatory framework, general aspects and volunteer management. However, these contents need to be updated and oriented towards the support of vulnerable populations, particularly those most affected by the health emergency.

The COVID-19 pandemic has increased the existing social and economic gaps in the country, increasing the current vulnerable population status as well as their demands for solidarity and care. On the other hand, volunteer organizations in the country have also suffered the impact of COVID-19, which has shaped a new approach of objectives and actions needed by organizations to manage their volunteers and initiatives. In 2020, the Volunteer Directorate performed a mapping of Volunteer Initiatives and concluded that volunteer organizations needed to develop new management skills, which will allow them to respond in a better way to the new challenges encountered due to the COVID-19 crisis.

MIMP is seeking a Virtual Service Pilot Participant (VSPP) to assist in the development of a MOOC course. The MOOC will be used to provide training to volunteers and/or organizations promoting volunteerism in topics such as management skills especially in emergency situation like COVID-19. The counterpart organization owns and manages its own platform, which will be used to develop the MOOC.

Virtual service engagement and tasks

The VSPP will collaborate with the NDV team of specialists in the following activities:

Design a MOOC on the management of volunteer initiatives in health emergency situations, which includes:
• Review and analyze current resources available in the NDV platform related to basic training in volunteering, design and implementation of volunteer programs, volunteer management cycle, and strategies for promoting volunteering
• Co-present a proposal for updating health emergency training based on the review of resources currently available
• Co-design competencies to be developed and/or strengthened. Co-revise the existing competencies and adapt to the current sanitary emergency situation
• Co-design a MOOC on volunteer management in health emergency situations to be used in the platform of the virtual classroom of the National Volunteer System. MOOC will be hosted on a pre-existing platform in SINAVOL
• Conduct MOOC beta testing

Meetings between VSPPs and Host Country Counterparts will take place during regular office hours, 8:00am to 5:00pm Eastern Time. Specific time will be determined during orientation.

This engagement is expected to be approximately 27 weeks. VSPPs are expected to engage on the tasks listed above for an estimated 5-15 hours per week independently and two-hour sessions online, three times per week.

The Host Country Counterpart will have access to Zoom, Google Meets, WhatsApp and bi-weekly check ins via Zoom, Google Meet, and WhatsApp with Peace Corps staff.

Per the Child Protection Code of Conduct, when engaging online with minors (0-18), two adults must be present in every session.

Optional additional activities

The Peace Corps mission is to promote world peace and friendship by fulfilling three goals:

  1. To help the people of interested countries in meeting their need for trained men and women.
  2. To help promote a better understanding of Americans on the part of the peoples served.
  3. To help promote a better understanding of other peoples on the part of Americans.

Goal 1 will be achieved through the VSPP's engagement and completion of the above tasks. The counterpart and VSPP may also choose to identify an activity that aligns with Goal 2. Additionally, the VSPP may identify a Goal 3 activity to implement during their engagement. See recommendations and tools for Goal 3 activities.

Essential qualifications

Education: Bachelor of Arts/Bachelor of Science in any field

Technical Skills:
• Knowledge of technological tools such as Moodle, Zoom, Google Meet
• Experience designing and conducting training on health emergencies

• Advanced level of written and spoken Spanish

• MOOC design experience in any platform
• Work, volunteer, or academic experience in Latin America

Intercultural skills and motivation: Flexible, strong cross-cultural agility, high tolerance for ambiguity, able to work independently, resourceful, creative, and genuinely motivated and capable to serve virtually

Desired qualifications

Education: Certifications or technical proficiencies in MOOC design

Technical Skills: Familiarity with virtual engagement and communication

• Experience with training facilitation and design
• Work, volunteer, or academic experience in Peru
• Experience developing health emergency protocols

Partner background

Name: Ministry of Women and Vulnerable Populations (MIMP) – National Directorate of Volunteering (NDV)

Type of entity: Government

Mission and goals:

Ministry of Women and Vulnerable Populations (MIMP):

The mission of the ministry is to lead and regulate the policies of its sector. It seeks to promote decentralization and contribute to the eradication of poverty, inequality, and exclusion. It is oriented towards individuals living in poverty and to other vulnerable groups. It focuses on comprehensive human development, equality, and generating equal opportunities between men and women.

Strengthen the National Volunteer System as a mechanism to promote and coordinate the participation of different public and private sectors, in the development of volunteer actions aimed at vulnerable populations.

Terms and conditions of engagement

VSPPs will be engaging with the host country partner, in coordination with Peace Corps post staff, remotely from the US. They should have access to a computer, internet, and telephone in order to enable direct engagement with the Peace Corps overseas office and the Host Country Counterpart assigned by the host country partner.

Orientation with the host country partner will be provided, within the designated virtual service hours, during the first week of virtual service via an online presentation and discussion. The host country partner will provide an overview of its organization, the local context, and how they envision collaborating with the VSPP.

The VSPP will have regular check-ins with their counterpart and bi-weekly check-ins with Peace Corps staff. Spending unstructured time with counterparts can be critical to relationship-building and is encouraged through activities such as coffee chats and informal calls within the weekly 5-15 hours.

Engagement-specific safety and security

The VSPP will receive an orientation on Peace Corps’ Child Protection Policy and how it relates to online engagement along with IT security best practices. The VSPP will be expected to follow safety and security guidelines for online engagement to ensure their safety and that of the Host Country Partner and their counterpart, and any beneficiaries of the engagement.

Supervision requirements

The VSPP will report to a designated Peace Corps staff member. The VSPP will be expected to abide by the Virtual Service Pilot Participant and Donation Agreement and Participant Principles of Engagement. The VSPP will also be expected to check in with the designated host country counterpart as assigned by the host county partner.

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