Zimbabwe: Information Management Officer, Rooted in Trust


About the organization

At Internews, we believe everyone deserves trustworthy news and information to make informed decisions about their lives and hold power to account. We train journalists and digital rights activists, tackle disinformation, and offer business expertise to help media outlets become financially sustainable. We do all of this in partnership with local communities – who are the people best placed to know what works.

We support independent media in 100 countries, from radio stations in refugee camps, to hyper-local news outlets, to individual activists and reporters. We’ve helped our partners reach millions of people with quality, local information that saves lives, improves livelihoods, and holds institutions accountable.


The Information Management Officer (IMO) is responsible for ensuring optimal practices in data collection and storage. The IMO will work closely with the Data Analyst and project partners to collect, understand and respond to rumor data. The IMO will be responsible for helping to train and mentor partners in Internews' Social Media Listening methodologies (including data collection), as well as overseeing data quality, cleaning and storage practices and supporting the Data Analyst to visualize data trends.

To learn more, please visit our Careers page.


- Strong research, information management, and/or monitoring and evaluation skills in development/humanitarian contexts
- An understanding of basic data quality and cleaning processes
- Strong data management skills, including a thorough understanding of qualitative and quantitative data
- Strong Excel skills
- Experience designing and visualizing qualitative data in reports
- Fluency in written and spoken English
- Fluency in spoken Ndebele and Shona an added advantage
- Self-motivated and able to work in a fast-paced environment
- Strong understanding of and commitment towards the editorial values of the project
- Must be self-reliant, resourceful, a good problem-solver, good humored and flexible
- Creativity and curiosity
- Strong interpersonal communication, organizational, teamwork, facilitation and presentation skills
- Strong writing skills and proven ability to produce high-quality work under tight deadlines
- Awareness of, and familiarity with, the issues and dynamics of the COVID-19 response in Zimbabwe and/or other health crises in humanitarian contexts a strong asset, but not required

Application instructions

To apply, please submit CV and optionally a cover letter via our Careers page.

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Equal Opportunity Employment

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