Youth Outreach Specialist

SER Metro-Detroit

About the organization

Since 1971, SER Metro-Detroit has consistently maintained a high-performance record in the skills training and placement of consumers into unsubsidized employment in the private sector and in providing employers with a diverse, qualified workforce. The means by which our mission of cultivating a qualified, skilled and adaptable workforce for metropolitan Detroit and the global economy is reflected in our name: Service, Employment, and Redevelopment. SER Metro-Detroit works to give each consumer of services the resources needed to create a life of self-sufficiency and self-fulfillment. SER program mix includes: literacy and education, job readiness skills training, occupational skills training, vocational skills training, job seeker and employer services, welfare reform programming, economic and community development, employment, and extensive youth programming. The services delivery system includes the active participation of the public and private sectors, education, and government.


1. Establishes and maintains relationships with representatives of the community, educational institutions and other Youth stakeholder groups.
2. Develops relationships with community leaders and serves as the organization's liaison with various constituents.
3. Attends public/community events, career and job fairs to promote Youth initiatives.
4. Assists with the implementation of a strategic outreach plan, conducts ground-level community outreach activities and assists in communicating Youth services and program requirements to potential referral sources.
5. Uses various forms of media to promote Youth services including the Internet and social media, print and electronic.
6. Keeps abreast of referral partner’s satisfaction and needs through regular communication.
7. Prepares regular written reports of outreach and recruitment activities.
8. Inputs all recruitment information and programming into youth data systems.
9. Reports matters of concern to supervisor.
10. Contributes to the team effort by performing other duties as assigned.


1. High school degree or equivalent.
2. One to two years of experience in recruitment, employment, training, marketing or a related field.
3. Knowledge of principles and methods for marketing and promoting products and/or services.
4. Bilingual language skills in English/Spanish or English/Arabic preferred.
5. Computer skills necessary to effectively maintain a database and generate reports. Must be proficient in the software needed to produce marketing and recruitment materials.
6. Interpersonal skills necessary to effectively communicate with staff, participants and partner agencies.
7. Mental ability to handle pressures related to multiple individuals from diverse backgrounds and varying levels of need.
8. Must possess a valid Michigan driver's license and have access to reliable transportation in order to make required home visits and travel to off-site locations.
9. Must be willing to work a flexible schedule (evenings/weekends).

Application instructions

Contact email: [email protected]

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