Wellness Navigator

Community Health Action of Staten Island (CHASI)

About the organization

Community Health Action of Staten Island (CHASI) drives dramatic improvements in the health of New Yorkers by feeding people who are hungry, healing families broken apart by violence, and bridging the gaps between people and the compassionate health care they deserve. CHASI serves the most vulnerable individuals, families, and communities with critical services and programs. CHASI provides outreach, education, prevention, and direct support services for populations most affected by health disparities – the poor and working poor, low income people with chronic illnesses, persons with criminal justice involvement, substance users, domestic violence survivors, people of color, and the LGBTQ community.



The Care Coordination Program aims to provide access to health care services and medication and to strengthen skills to achieve optimal treatment adherence with the goals of viral suppression and reduced HIV-related mortality. The Wellness Navigator (WN) carries out activities necessary for individuals to reach these goals and moves them towards self-managing their care and treatment. The WN will manage a caseload of clients who have achieved initial health milestones. The WN will build working relationships, solve problems and support clients while they navigate the health care system to reach goals of self-sufficiency. Additional duties include leading Group Health Education activities, provision of staff training on the Health Curriculum and to conduct Case Finding activities.


Accompanies clients to medical appointments and community agencies for support and advocacy
Coordinates logistics for care and treatment needs including appointment reminders, transportation and childcare arrangements
Provides individual Health Education to clients regarding curriculum topics as they relate to the patient’s life
Assesses treatment adherence and addresses barriers as they arise
Reassesses client needs including the Self Management Assessments and eligibility for the program
Participates in the development of care planning activities
Coordinates with Service Providers and provide critical feedback to members of the team
Actively participates in case conferences, clinical supervision and individual supervision
Develops the schedule and topics for Health Education group
Leads the facilitation of Health Education groups
Provides monthly training to the Patient Navigators on Health Education Curriculum topics;
Leads peer documentation review and provides feedback to Care Coordinator on training and support needed;
Assists in enrollment activities such as intake assessment and care planning with Coordinator;
Conducts administrative tasks such as maintaining MetroCards and logs
Conducts at minimum one case finding activity per month
Meets training requirements as indicated by the funder including the 6-day Core training
Meets standards for documentation requirements, data submission and maintains client charts
Align all activities with CHASI’s mission, core values, and culture
Other duties as assigned
Equal Opportunity Employer



Associate’s degree preferred; some college education or high school/GED required, with experience and strong socio-cultural identification with the target population
At least 12 months experience in patient navigation required; certification as a peer worker preferred
Bilingual (English/Spanish) preferred
Computer literate in word processing, email, and ability to navigate the internet
In-depth knowledge, understanding and ability to communicate HIV disease progression, treatments, and adherence strategies
Knowledge of HIV/AIDS including infected and affected populations, high-risk groups, and comfortable working with these populations and groups
In-depth knowledge and understanding of care management principles, documentation, referral processes, and follow up
Deadline driven and detail-oriented, ability to juggle multiple priorities
Knowledge of HIV/AIDS community resources, including existing social and behavioral health resources and referral agencies
Culturally responsive to individuals living with HIV/AIDS and those at-risk for becoming infected with HIV
Effective oral and written communication skills, including ability to listen and follow instructions able to organize thoughts logically and explain themselves clearly; ability to manage communications tactfully and professionally with high attention to detail and accuracy
Experience and proven ability to think strategically, plan effectively, and manage productively to achieve multiple high-priority goals


$43-45,000 annually, commensurate with experience; excellent benefits package

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Equal Opportunity Employment

The posting employer has certified that this announcement complies with Peace Corps’ Equal Opportunity Employment policy:

The Peace Corps is committed to providing equal opportunity to all employees, Volunteers, and applicants for employment and volunteer service. Peace Corps policy prohibits discrimination and harassment because of race, color, religion, sex, national origin, age (40 or over), disability, sexual orientation, gender identity, gender expression, marital status, parental status, political affiliation, union membership, genetic information, or history of participation in the Equal Employment Opportunity process, grievance procedure, or any authorized complaint procedure.

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