Visitor Center Assistant GS-1001-05

USDA Forest Service

About the organization

The Colville National Forest is hiring three full-time, permanent Visitor Services Information Assistant’s (GS-1001-04/05) for the following locations: Republic Ranger District, Three Rivers Ranger District, and Colville National Forest Supervisor’s Office.

These positions would be an ideal fit for RPCVs with strong interpersonal skills and dedicated to public service in rural communities.

Positions available in Republic, Colville, and Kettle Falls, Washington.

See additional application materials for more info.

Duties

This position is located on a Forest Service unit to provide customer services such as greeting visitors, answering telephones, responding to routine inquiries from a variety of customers and providing overall support to the administrative staff on the unit.

Provides a full range of standard and non-standard assignments resolving a variety of non-recurring problems. Work includes a variety of assignments involving different and unrelated steps, processes, or methods.

Provides answers to a wide variety of inquiries. Provides explanations of office functions, describing specific requirements, providing basic instructions, or a similar degree of detail. Performs data entry and typing tasks as needed.

Greets visitors and answers the telephone. Provides routine information and answers many types of inquiries on all research and/or forest activities such as the whereabouts of key personnel and directions to facilities. Refers difficult, technical, or special questions to the appropriate staffs.
Serves as Collection Officer to sell such items as National Forest maps, Christmas tree permits, 2400-4’s (Forest Product Sale Permits), and Golden Age Passports in accordance with manual and handbook requirements. Is held accountable for the funds collected. Maintains accountability records as required.

May performed other duties as assigned

Qualifications

Bachelors degree in any academic area or 12 months work experience

About the Communities:
Republic, Washington is a city with an early 1900s look and a heritage based in the mining and logging industries. Founded by gold prospectors, Republic had a population of 1,069 in 2016. Noted for its fossils, natural beauty, and recreational possibilities, it is nestled in a valley between Wauconda and Sherman Passes at the intersection of Washington State Routes 20 and 21 in the north central part of the state.

The community of Colville is the county seat of Stevens County, located in the northeastern corner of Washington, 40 miles south of the Canadian border and approximately 65 miles north of Spokane. Colville is a mountain town in America's forested northwest, a town with Victorian, and modern homes, a clean looking rural town that serves primarily recreational, agricultural, and industrial interests.

Kettle Falls is named for the nearby Kettle Falls on the Columbia River, an ancient and important site for Native Americans. Kettle Falls despite has a population of 1,600 people has a natural food market/deli (Meyers Falls Market), a locally owned coffee shop, a brewery (Northern Ales), and several restaurants.

Salary

$35,265

Application instructions

Contact email: [email protected]

1. Resume
2. Transcripts
3. Certificate of NCE
4. Cover letter recommended
5. References recommended

Contacts:
Republic: Marcy Johnson, Support Services Specialist
Email: [email protected]
Phone: 509-775-7413

Colville Supervisor’s Office: Wendy Zoodsma, Support Services Specialist
Email: [email protected]
Phone: 509-684-7205

Three Rivers Ranger District: Joshua White, District Ranger
Email: [email protected]
Phone: 509-680-0009

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Equal Opportunity Employment

The posting employer has certified that this announcement complies with Peace Corps’ Equal Opportunity Employment policy:

The Peace Corps is committed to providing equal opportunity to all employees, Volunteers, and applicants for employment and volunteer service. Peace Corps policy prohibits discrimination and harassment because of race, color, religion, sex, national origin, age (40 or over), disability, sexual orientation, gender identity, gender expression, marital status, parental status, political affiliation, union membership, genetic information, or history of participation in the Equal Employment Opportunity process, grievance procedure, or any authorized complaint procedure.


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