USPSC Response Operations Center Manager

USAID/Bureau for Humanitarian Assistance (BHA)

About the organization

INTRODUCTION
The Response Operations Center Team (ROCT) within USAID’s Bureau of Humanitarian Assistance (BHA) is responsible for maintaining the readiness of the agency’s operations centers and providing support during activation to a designated Response Management Team (RMT). BHA’s operations centers can be activated and staffed by an RMT, which will lead the response from Washington, D.C. in support of a field-based Disaster Assistance Support Team (DART). The ROCT leads and coordinates preparation, scheduling, use, and maintenance of the various operation centers, each of which is capable of sustaining RMTs of varying size, complexity, and duration. All BHA operations centers contain a variety of information technology (IT) equipment to facilitate efficient and effective work by the RMT, including general office equipment, video teleconferencing systems, classified information systems, and various Audio-Visual set-ups.

Duties

**For the complete list of duties and responsibilities for this position, please view the solicitation at www.bhajobs.net.**

DUTIES AND RESPONSIBILITIES
As a member of the ROCT the Response OCM will lead and coordinate the preparation, scheduling, use, and maintenance of BHA’s operations centers utilized during disaster responses of varying complexity. These operations centers are capable of RMTs of various sizes and complexities, and include items such as video-teleconferencing systems, audio-video systems, classified information (ClassNet) systems, and other office supplies and equipment. In addition to Operation Center Management, the OCM will manage and coordinate BHA’s duty officer portfolio, uniform, and equipment portfolio, and serve as Unit Security Officer.

Qualifications

**For the education and experience requirements for this position, please view the solicitation at www.bhajobs.net.**

For the GS-11 Equivalent Level
High School Diploma and at least seven (7) years of progressively responsible experience working in government, a large organization, or a business setting, with responsibilities related to incident management, IT, customer service, emergency management, business administration, human resources, communications, event planning, international relations, humanitarian assistance, international development, or a related field.
OR
Bachelor's degree plus three (3) years of experience working in a pertinent field, including, but not limited to: incident management, IT, customer service, emergency management, business administration, human resources, communications, event planning, international relations, humanitarian assistance, international development, or a related field.
OR
Master’s degree plus two (2) years of experience working in a pertinent field, including, but not limited to: incident management, information technology, customer service, emergency management, business administration, human resources, communications, event planning, international relations, humanitarian assistance, international development, or a related field.

Salary

$72,750 - $134,798

Application instructions

Contact email: [email protected]

**Please visit www.bhajobs.net for the full solicitation for this position.**

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Equal Opportunity Employment

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