Technology Manager

DataKind, Inc.

About the organization

DataKind is a global nonprofit dedicated to harnessing the power of data science and artificial intelligence (AI) in the service of humanity. Named one of Fast Company's 2017 top 10 innovative nonprofits, DataKind teams talented pro bono experts from academia and industry with visionary changemakers to collaboratively design innovative solutions to tough social challenges. We help social organizations apply their data to predictive analytics, machine learning algorithms, and AI needs in a way that both increases impact and prioritizes ethics.

Duties

Reporting to the Director of Technology, the Technology Manager will bring an eye for usability and a customer service orientation to ensure that our technology systems are user friendly and run smoothly with a focus on supporting activities in pursuit of our mission. The Technology team is responsible for full stack technology products, both off-the-shelf and custom built, supporting and interacting with every other team within DataKind. The Manager will help to drive adoption across the company, building and maintaining strong systems and processes and removing barriers to success in the path of our staff, contractors, and volunteers.

A successful candidate will be comfortable operating in a full stack environment and possess the ability to learn new systems and summarize information succinctly and accessibly. The position will require enjoying moving between skills, from user experience design to creating new data structures, and then spinning up a new cloud instance all while documenting how to train our team on the new features you help create. This is a great role for junior to mid-level human-centered technologists who want to continue to build their skill set in all aspects of full stack platform development and play a key role behind the scenes.

Qualifications

At least 3-5 years of professional experience in a fast-paced, start-up or nonprofit environment technology role.
At least 1-3 years working with PHP and/or Python, ideally frameworks Laravel and/or Django.
At least 1-3 years working with CSS and Javascript (Vue, Bootstrap, and Tailwind.
At least 1-3 years working with relational databases (PostgreSQL or MySQL).
Experience working with cloud-based software (Google Suite and Salesforce); comfort learning new software systems quickly.
Experience managing cloud computing resources and networks (AWS, Azure).
Strong eye for creating compelling user experience and user interface design.
Experience designing and conducting training for technology systems.
Alignment with DataKind mission and values and comfort working across lines of difference (culture, identity, and/or time zone).
Customer service orientation, including approaching problems with curiosity and providing clear, timely updates.
Discretion, with the ability to maintain confidential employee and organizational information.
The ability to work effectively from home, at least until we’re able to reopen an office safely.

Application instructions

To Apply
Interested candidates should submit a resume and cover letter detailing their interest in our mission and qualifications for the position here.

DataKind is an Equal Opportunity Employer
Naturally, DataKind is an equal opportunity employer and strongly encourages candidates from underrepresented groups in tech to apply. DataKind does not discriminate on the basis of race, color, gender, disability, religion, national origin, age, sexual orientation, genetic information, pregnancy, or any other protected category.

Applicants must be currently authorized to work in the United States on a full-time basis.

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Equal Opportunity Employment

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