Technical Coordinator- East and Southern Africa

Internews Network

About the organization

At Internews, we believe everyone deserves trustworthy news and information to make informed decisions about their lives and hold power to account. We train journalists and digital rights activists, tackle disinformation, and offer business expertise to help media outlets become financially sustainable. We do all of this in partnership with local communities – who are the people best placed to know what works.

We support independent media in 100 countries, from radio stations in refugee camps, to hyper-local news outlets, to individual activists and reporters. We’ve helped our partners reach millions of people with quality, local information that saves lives, improves livelihoods, and holds institutions accountable.

Duties

Internews is seeking an experienced digital rights and Internet freedom advocate with a background in direct support to join Internews’ Greater Internet Freedom (GIF) initiative to provide mentoring, training, and ongoing support for our beneficiaries in East and Southern Africa. The Technical Coordinator will lead the in-country implementation of GIF’s East and Southern African activities, which focus on supporting local beneficiaries to advocate against the most pressing digital safety and digital rights issues in the region. The Technical Coordinator is also responsible for the day-to-day management and implementation of the program on the ground, making sure the project is on track with the workplan, coordinating with local beneficiaries, organizing timely completion of high-quality deliverables, drafting regular project and activity reports, reporting success stories, and collecting additional M&E data with the support of GIF’s MEL Specialist. The Technical Coordinator reports to the Chief of Party and will closely coordinate with GIF’s global team consisting of Digital Safety and Digital Rights Experts, a MEL Specialist, and the remainder of the program team.

Qualifications

Required

Excellent oral and written communication skills; with professional fluency in English;
Ability to travel to the East and/or Southern African region upon request;
Excellent knowledge of and passion for East and Southern Africa’s freedom of expression and Internet freedom (including digital safety and digital rights) landscape;
Ability to explain technical concepts in plain language for individuals and groups with different levels of digital experience and understanding;
Able to provide support remotely, working with those who may have technical difficulties;
Experience with delivering technical support over Internet chat, voice or video calls, or in creating documented how-to lessons and resources;
Understanding and experience with end-to-end encryption in communications and file transmission;
Experience with using digital security tools and practices;
Strong writing skills for research and project documentation;
Ability to work with colleagues in different time zones;
Strong attention to detail, problem-solving and analytical skills;
Superior communication and presentation skills;
Ability to work well with others, meet deadlines, and respond to changes in priorities;
Proven ability to operate effectively in a multicultural environment.

Application instructions

Contact email: [email protected]

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Equal Opportunity Employment

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