Supervisory Immigration Services Assistant

U.S. Citizenship and Immigration Services

About the organization

The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS Components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws; safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a diverse workforce spanning hundreds of occupations. Make an impact; Join DHS.
U.S. Citizenship and Immigration Services secures America's promise as a nation of immigrants by providing accurate and useful information to our customers, granting immigration and citizenship benefits, promoting an awareness and understanding of citizenship, and ensuring the integrity of our immigration system.


Provide technical and administrative support to subordinate staff, which requires coordination and integration of work efforts. Plan and prioritize work; assign, monitor, and take action, as appropriate, relating to the capability, qualifications, and progress of the individuals. Monitor work in progress; track statistical data; and prepare statistical and narrative reports. Ensure staff acceptance and compliance with USCIS procedures, policies, and regulations. Prepare and issue written instructions and procedures on established policies, special programs, and complex and/or non-routine assignments. Review, accept, amend, or reject completed work and appraise performance. Encourage employees to progress within their job classifications. Recommend disciplinary actions, where necessary. Make hiring selection recommendations. Perform more difficult and complex phases of applications processing work including expeditious handling of special cases and maintain technical computer skills in database entries.


GS-09: This is a one-graded interval series position. In a one-grade interval series, experience at the second lower grade level may be credited when there is no position in the normal line of progression that is one grade lower than the position being filled. An applicant can qualify with at least one year at either the next lower level or the second lower level. To qualify for the GS-09 you must possess one year of specialized experience equivalent to the second lower level, GS-07 in Federal service, or comparable experience not gained through Federal service that is typically in or related to the work of the position to be filled and is equivalent to the GS-08 level. One year of specialized experience at the second lower level is creditable for in service applicants only; for outside applications, one year of specialized at the next lower grade level of GS-08 is required. You must have the relevant level of experience described above performing the following duties:
Applying laws, regulations, and agency policies and procedures.
• Providing technical or administrative support to agency or program operations.
• Drafting Standard Operating Procedures or other guidance or mentoring and/or training team members.


57,279 - 76,001 please note this pay varies depending on location

Application instructions

Contact email: [email protected]

Please submit your resume and Peace Corps service description letter (NCE letter) to [email protected] There is no education substitution, so ensure your resume shows you meet the qualifications. There are multiple locations so please indicate your city preference. San Diego, Santa Ana or San Bernardino California.

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Equal Opportunity Employment

The posting employer has certified that this announcement complies with Peace Corps’ Equal Opportunity Employment policy:

The Peace Corps is committed to providing equal opportunity to all employees, Volunteers, and applicants for employment and volunteer service. Peace Corps policy prohibits discrimination and harassment because of race, color, religion, sex, national origin, age (40 or over), disability, sexual orientation, gender identity, gender expression, marital status, parental status, political affiliation, union membership, genetic information, or history of participation in the Equal Employment Opportunity process, grievance procedure, or any authorized complaint procedure.

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