Stability Program Manager

Our House, Inc.

About the organization

Our House empowers homeless and near-homeless families and individuals to succeed in the workforce, in school, and in life through hard work, wise decision-making, and active participation in the community. The Our House team has defined a set of seven Guiding Principles that characterize our culture and that we intentionally seek to uphold: Hard Work, Wise Decision-Making, Community, Initiative, Integrity, Safety, and Heart.

Duties

Develop and lead a high-quality case management program that promotes the long-term stability and wellness of families experiencing or at risk of homelessness.
Recruit, hire, supervise, and provide ongoing support to a large team of case managers who serve clients living on the Our House campus and in the community.
Take an active role in recruiting and screening eligible case management clients through a variety of sources, including referrals from other Our House programs, Orientation sessions, the Resource Hotline, and through outreach and partnership building with agencies that serve homeless and near homeless populations.
Maintain client screening systems & oversee client assignments to case managers.
Design and implement standard operating procedures and record keeping that follows external and internal requirements. Conduct regular internal monitoring to ensure that programs operate according to established policies and procedures.
Understand and ensure compliance with Stability Programs funders, including eligibility requirements, reporting expectations, & performance indicators, specifically for Home Together and TANF grant requirements.
Take an active role in the Home Together leadership team & work with Our House case managers, the Development team, Supportive Services team, and UAMS partners to accurately collect, enter, and track data in the RedCAP & FileMaker database
Conduct ongoing data evaluation to measure the impact of the Stability Program

Qualifications

Bachelor’s degree is required; Master’s degree in a relevant field is preferred
At least 3 years’ experience working in a program that serves high-risk individuals
Strong experience in program leadership, development, and implementation
Strong experience in managing an effective team
Experience with holistic case management, therapy, or counseling
Unwavering commitment to quality programs and data-driven program evaluation.
Excellence in organizational management with the ability to coach staff, develop high-performance teams, set and achieve strategic goals, and manage funding
Strong written and verbal communication skills; a persuasive and passionate communicator with excellent interpersonal and multidisciplinary project skills
Action-oriented, patient, adaptable, and innovative approach to planning
Ability to work effectively in collaboration with diverse groups of people
Passion, idealism, integrity, positive attitude, mission-driven, and self-directed
Must be able to lift 25lbs
COVID-19 vaccination required or must meet the legal guidelines for an exemption
Must possess a valid driver’s license and vehicle to use in performance of job. Position requires some travel within Central Arkansas.
Must be able to pass criminal background checks, child and adult maltreatment registry checks, sex offender registry checks, and a pre-employment drug screen

Application instructions

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Equal Opportunity Employment

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