Social Media Researcher, Afghanistan - Rooted in Trust

Social Media Researcher, Afghanistan - Rooted in Trust

About the organization

At Internews, we believe everyone deserves trustworthy news and information to make informed decisions about their lives and hold power to account. We train journalists and digital rights activists, tackle disinformation, and offer business expertise to help media outlets become financially sustainable. We do all of this in partnership with local communities – who are the people best placed to know what works.

We support independent media in 100 countries, from radio stations in refugee camps, to hyper-local news outlets, to individual activists and reporters. We’ve helped our partners reach millions of people with quality, local information that saves lives, improves livelihoods, and holds institutions accountable.


Internews plans to undertake research into the dynamics of social media use in Afghanistan. Building on successful research into the sector completed in 2016, this project aims to understand how the Afghan community, and the diaspora, is using social media platforms to source and share humanitarian and health information, how misinformation spreads, how the new political leadership has impacted use, ongoing barriers to access and the role of messaging apps. This research will be conducted over a 5-month period, drawing on existing literature, quantitative platform data and extensive qualitative data collection.

The successful candidate will have extensive experience in social media research in complex environments and will be confident leading a small research team to remotely collect and analyze data. You are likely to have been a principal investigator on a small to medium-scale digital research projects, and you are dedicated to very high-quality outputs. Our research aims to influence policy and program decision-making and to improve the way humanitarian stakeholders use social media in their programming. The ability to frame key strategic, tactical and operational questions will be critical. You will need to convey nuanced and sometimes complex messages to non-technical decision-makers. Researchers with experience working with the social media ecosystem in Afghanistan or within other humanitarian contexts are strongly encouraged to apply.


- Fluency in English
- Fluency in Dari and/or Pashto an advantage
- Master's degree in relevant discipline (e.g. research, data analysis, sociology, anthropology)
- Minimum five years of relevant professional experience in research, communicating strengthening, media, and/or humanitarian affairs
- Solid practical understanding of both qualitative and quantitative research design and analysis techniques
- A confident and clear writer with a knack for turning complex data into accessible analysis
- Experience designing and implementing research in complex humanitarian environments
- Versatility, pragmatism, and astute strategic thinking
- Experience developing ethical and digitally secure online research practices
- Existing networks with social media influencers within Afghanistan a plus
- Excellent interpersonal communication, organizational, teamwork, facilitation and presentation skills
- Proven ability to produce high quality reports and to work under tight deadlines
- Experience leading, advising, and energizing a diverse research team in a remote work environment
- Strong attention to detail
- Strong understanding of, and commitment towards, editorial values of the project
- Self-motivated and able to work in a fast-paced environment

Application instructions

To apply, please submit CV and optionally a cover letter via our Careers page.

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