Social Insurance Specialist (Claims Specialist)

Social Security Administration

About the organization

The Social Security Administration is one of the largest independent Agencies in government. The majority of positions at Social Security involve working directly with the public, with multiple positions located throughout the country. Our employees receive extensive training and mentoring in Social Security programs and state laws. They also speak with beneficiaries about their rights under the laws, gather facts and evidence to establish eligibility to benefits, determine benefits amounts to individuals, and use technology to access and update claims information.


Claims Specialists (CS) in Field Offices play a vital role delivering Social Security benefits and services to the public, both in-person and over the phone. As a CS, you conduct interviews to obtain, clarify and verify information for initial eligibility for various benefits. In addition, you resolve discrepancies, clarify issues, and make final decisions for initial and post-entitlement benefits and payments; adjudicate entitlement or disallowance actions; and use SSA’s computer systems to access and update claims information.



To qualify, you must be a U.S. citizen and have excellent communication and people skills. We consider additional qualifications such as experience, education, or a combination of experience and education.


Entry into these positions is at the GS-7 level with career ladder advancement opportunity within the position to the GS-11 level. Salaries are competitive and include locality adjustments based on the job location. SSA offers promotion opportunities and a wide variety of positions in our numerous offices across the country.


• Earn 13 paid vacation days a year, then 20 days a year after 3 years and 26 days a year after 15 years

• Earn 13 paid sick days each year

• 11 paid Federal holidays

• Health benefits including medical, dental, and vision; and access to flexible spending accounts

• Life insurance

• Pension benefits under the Federal Employees Retirement System

• Optional Thrift Savings Plan (similar to a 401K). The government matches your contribution up to 5% of your salary

• Flexible work schedules

• Potential overtime opportunities

• Potential telework opportunities

• Eligibility for the Public Service Student Loan Forgiveness Program

Degree from an accredited four-year or two-year college/university of specialized/generalized work experience.

GS-5 to GS-9 (Education and Grade Point Average can influence Grade Level)


$41,335–$75,777 USD per year

Application instructions

Contact email: [email protected]

Please email letter of interest, resume, NCE Statement (if available) and transcripts (if available)

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Equal Opportunity Employment

The posting employer has certified that this announcement complies with Peace Corps’ Equal Opportunity Employment policy:

The Peace Corps is committed to providing equal opportunity to all employees, Volunteers, and applicants for employment and volunteer service. Peace Corps policy prohibits discrimination and harassment because of race, color, religion, sex, national origin, age (40 or over), disability, sexual orientation, gender identity, gender expression, marital status, parental status, political affiliation, union membership, genetic information, or history of participation in the Equal Employment Opportunity process, grievance procedure, or any authorized complaint procedure.

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