Social Insurance Claims Specialist

Social Security Administration

About the organization

Welcome to Careers at Social Security! We are one of the largest independent agencies in government with over 60,000 employees. We work at more than 1,400 field offices and service centers throughout the country, as well as regional and headquarters locations. The majority of positions at Social Security involve working directly with the public, with multiple positions located throughout the country. Our Public Contact Representatives receive extensive training and mentoring in Social Security programs and state laws. They also speak with beneficiaries about their rights under Social Security laws, gather facts and evidence to establish eligibility for benefits, determine benefit amounts to individuals, and use technology to access and update claims information.

Duties

Claims Specialists speak with beneficiaries about Social Security benefits.

•Interview applicants for benefits.
•Determine a claimant’s initial eligibility for Social Security benefits.
•Analyze evidence that will help make a determination.
•Obtain, clarify, and verify data used to analyze claims and make benefit decisions.
•Assist the public by answering a wide variety of questions both in person and via telephone.
•Conduct interviews, investigate situations, and resolve issues.
•Assess relevant information to determine ongoing eligibility for Social Security benefits.
•Analyze a claimant’s benefit payment history.

Qualifications

NCE certification.

Application instructions

Contact email: [email protected]

Email resume.

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Equal Opportunity Employment

The posting employer has certified that this announcement complies with Peace Corps’ Equal Opportunity Employment policy:

The Peace Corps is committed to providing equal opportunity to all employees, Volunteers, and applicants for employment and volunteer service. Peace Corps policy prohibits discrimination and harassment because of race, color, religion, sex, national origin, age (40 or over), disability, sexual orientation, gender identity, gender expression, marital status, parental status, political affiliation, union membership, genetic information, or history of participation in the Equal Employment Opportunity process, grievance procedure, or any authorized complaint procedure.


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