Senior Director, Data and Evaluation

The Lesbian, Gay, Bisexual, & Transgender Community Center (The Center)

About the organization

The Lesbian, Gay, Bisexual, & Transgender Community Center (The Center) has been a comprehensive resource and refuge for LGBTQ individuals and communities in New York City since 1983. With their doors open 365 days a year, they welcome 6,000 unique visitors weekly, providing: health and wellness programs; career development; family and parenthood support services; and arts and cultural events.

With a long history of advocacy and advancing the rights of LGBTQ New Yorkers, The Center is deeply connected to the community and held as a premier, historically significant institution. They continue to evolve their program offerings and impact in the community, having doubled their budget over the past six years. They are also a leader in developing cutting-edge, community-responsive programming that is widely replicable. Learn more about their history and work at gaycenter.org.

Duties

As a key member of the senior leadership team reporting to the Chief Operating Officer, the Senior Director of Data and Evaluation (SDDE) will develop the vision to ensure The Center becomes a data-driven organization. To do this, the SDDE, in partnership with the Executive Team, will create the strategy and facilitate the change management process to ensure the commitment to, and adoption of, a data-driven culture and practice throughout the Center.

The SDDE will manage a team of four, including the Revenue Systems Data and Evaluation Manager, Program Systems Data and Evaluation Manager, Salesforce Administrator, and Data Quality and Training Coordinator. This team is charged with overseeing all enterprise systems at The Center, including the collection, analysis, and reporting of data with a focus on performance metrics and continuous improvement across the organization.

Qualifications

Demonstrated commitment to The Center’s mission to support and empower historically oppressed communities, with specific track record working in service of the LGBTQ community
Experience leading the data culture, systems, and strategy work to improve an organization’s ability to be data-driven
Highly effective change leader, with experience influencing across an organization, galvanizing people around a vision and strategy, and building data-driven cultures
Experienced and effective team manager able to motivate, develop, and empower individuals to execute plans and achieve outcomes
Experience designing, implementing, and operating deep and multilayered enterprise systems and solutions, utilizing Salesforce
Outstanding project management skills Strong communications skills and ability to translate complex data and information to a variety of audiences

Salary

$135,000

Application instructions

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Equal Opportunity Employment

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