Senior Associate, Knowledge Management & Communications

University Research Co., LLC

About the organization

URC is a global company dedicated to improving the quality of health care, social services, and health education worldwide. With a non-profit affiliate, the Center for Human Services (CHS), URC manages projects in over 45 countries, including the United States.


The Senior Health Associate, Knowledge Management and Communications works closely with the Technical Director for Program Development and Implementation to coordinate and manage knowledge management and dissemination activities to strengthen our partnership and advance our evidence-to-use goals within our thematic areas. Responsibilities may include, but are not limited to:

Strategic Communications:
-Support HEARD partners with the development of virtual knowledge hubs in various thematic areas (such as protecting children from violence, women centered care, etc.);
-Coordinate events such as webinars and global consultations;
-Draft communication updates for donors, partners and the public;
-Manage HEARD project social media.

Knowledge Management:
-Manage internal file sharing platforms and support the streamlining of knowledge management processes across partner networks;
-Support to project reporting, documentation of lessons learned and process documentation within thematic area efforts;
-Assist with opportunity and business development efforts.

Product Development and Packaging:
-Ensure quality and finalization of project deliverables;
-Support the synthesis and innovative packaging of research findings and consultative processes to inform change;
-Support development of presentations for webinars, workshops, meetings, etc.


Knowledge, Skills and Abilities
-Excellent writing and editing skills with strong attention to detail.
-Ability to write technical information in a clear and accessible manner.
-Strong general knowledge of global health issues.
-Strong program coordination, organizational and support skills and ability to work in a fast-paced environment.
-Strong inter-cultural and interpersonal skills and ability to work in a team.

Required Experience & Qualifications
-Bachelor’s degree in knowledge management, international development, public health, communications or a related discipline. Master’s preferred.
-Minimum three years combined international development experience that includes health related programming, use of data and/or technical writing. Some USAID experience preferred.
-Knowledge management experience working for an international development organization or donor strongly preferred.
-Previous overseas experience in developing countries or working with projects in developing countries preferred.
-Experience working with social media sites as part of a communications strategy.

Application instructions

Contact email: [email protected]

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