Residential Counselor

Asian Task Force Against Domestic Violence

About the organization

ATASK is a nonprofit, community organization serving pan-Asian survivors of domestic and intimate partner violence. We provide services in Greater Boston and Greater Lowell and offer limited assistance in other cities throughout Massachusetts and New England. We currently provide services in 18 Asian languages and dialects. Our mission is to prevent domestic and intimate partner violence in Asian families and communities and to provide hope to survivors.


Reports to: Shelter Co-Coordinators
Schedule: Overnight shifts are from 8pm to 8am
Weekend and Holiday Shifts are from 8am to 8pm (Day) and 8pm to 8am (Night)

Summary: The Shelter Residential Counselor is a Full-Time position responsible for maintaining and overseeing the daily operations of ATASK’s emergency domestic violence shelter during week nights, weekends, and holidays. This is an exciting opportunity for those looking for hands-on experience in social work and advocacy.

Primary Duties and Responsibilities:
• Assist residents with everyday basic needs
• Be available to shelter residents when needed
• Answer ATASK’s 24-hour hotline calls
• Provide emotional support to residents
• Foster and develop relationships with residents to build a strong sense of community
• Comprehensively understand and enforce shelter rules, protocols, and procedures
• Possess a clear understanding of Shelter staff and CBS advocate’s roles – provide support, information, referrals, and collaborate communications between shelter residents and direct services staff.
• Report in writing and communicate with Shelter Co-Coordinators when issues arise
• Prepare bedrooms for new residents, and assist with move-ins and move-outs
• Give shelter tours to new residents
• Perform required duties within appropriate time frames according to daily duty log


• H.S. diploma or equivalent
• Preserve our clients’ confidentiality as well as the location of the shelter
• Finish state-required 25-hour Domestic Violence Training provided by the agency
• CPR/First Aid Certification
• Pass CORI (Criminal Offender Record Information) check
• Attend monthly staff meetings ad scheduled supervisions
• Ability to manage crisis situations and resolve conflicts/issues
• Commitment to ATASK mission of eradication of domestic violence and strengthening of Asian families and communities

Preferred Qualifications
• Excellent interpersonal skills
• Experience working in a residential facility and/or with domestic violence survivors
• Ability to prioritize and multitask
• Current driver’s license and access to vehicle
• Bilingual in English and conversational in an Asian language
• Passion for Social justice
• Enjoys working with children
• Flexible schedule to work additional shifts when needed

Application instructions

Contact email: [email protected]

Please send resume and cover letter to:

Sonam Lhaden
Shelter Coordinator
[email protected]

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Equal Opportunity Employment

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