Recruitment and Intake Navigator - East

SER Metro-Detroit

About the organization

Since 1971, SER Metro-Detroit has consistently maintained a high-performance record in the skills training and placement of consumers into unsubsidized employment in the private sector and in providing employers with a diverse, qualified workforce. The means by which our mission of cultivating a qualified, skilled and adaptable workforce for metropolitan Detroit and the global economy is reflected in our name: Service, Employment, and Redevelopment. SER Metro-Detroit works to give each consumer of services the resources needed to create a life of self-sufficiency and self-fulfillment. SER program mix includes: literacy and education, job readiness skills training, occupational skills training, vocational skills training, job seeker and employer services, welfare reform programming, economic and community development, employment, and extensive youth programming. The services delivery system includes the active participation of the public and private sectors, education, and government.

Duties

Engage in outreach activities that will recruit qualified applicants for the program.
Conduct orientation for candidates who are interested in the Youth Services programs.
Collect and gather information and documents relating to eligibility certification according to program requirements and other applicable standards.
Advise customers on rights and responsibilities associated with programs and services.
Verify documentation, complete all pertinent forms and prepares for submission to the Program Manager.
Show interest and concern for all participants, treating them with respect and care.
Enter candidate information in electronic databases, including FileMaker in a timely manner.
Maintain detailed participant records in compliance with policies and procedures.
Maintain organized, efficient, and secure filing system.
Attend community events, career and job fairs to promote Youth Services initiatives.

Qualifications

Associate degree preferred; high school diploma or GED certificate required.
Three years of customer service, sales and/or outreach and engagement experience.
General knowledge of outreach and recruitment practices.
Knowledge of or ability to learn data tracking and management information systems.
Excellent written and verbal communications skills, attention to detail.
Interpersonal skills necessary to effectively communicate with staff, participants, and partner agencies.
Must demonstrate strong prioritization and organization on assigned projects.
Ability to input basic data, prepare routine reports, file confidential records correctly, and type materials as requested.
Demonstrate self-motivation, initiative and persistence.
Ability to interact with customers in a positive and productive manner.

Application instructions

Contact email: [email protected]

Apply now! Visit: http://bit.ly/3F8CmuG to be considered for this position.

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Equal Opportunity Employment

The posting employer has certified that this announcement complies with Peace Corps’ Equal Opportunity Employment policy:

The Peace Corps is committed to providing equal opportunity to all employees, Volunteers, and applicants for employment and volunteer service. Peace Corps policy prohibits discrimination and harassment because of race, color, religion, sex, national origin, age (40 or over), disability, sexual orientation, gender identity, gender expression, marital status, parental status, political affiliation, union membership, genetic information, or history of participation in the Equal Employment Opportunity process, grievance procedure, or any authorized complaint procedure.


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