Rapid Re-Housing Case Manager

Northern Virginia Family Services

About the organization

Northern Virginia Family Service’s (NVFS) breadth, depth and scope of services offer the resources and support to ensure that everyone in need, at every stage of life, maximizes their potential and fully contributes to a thriving community. We provide the essential building blocks for financial, emotional and physical well-being, serving as leaders and innovators for the Northern Virginia community. Every year, we empower more than 40,000 individuals to achieve self-sufficiency. With these essential resources, our community is better equipped for future success and engagement among all of our neighbors.


•Conduct comprehensive initial screening process to determine eligibility for program services, providing assessment, intake and enrollment where appropriate.
•Manage a caseload of clients including developing a Service Goal Plan, budgeting, and monitoring of client’s compliance with program guidelines and eligibility.
•Conduct client meetings and home visits to document progress and ensure that clients still meet program guidelines and
•Conduct phone follow-up after completion of the program to monitor effectiveness of services provided.
•Refer clients to other services as needed and work collaboratively with other community providers. Participate in outreach efforts and develop effective working relationships with other community partners and service providers; establish and maintain a network of community resources and services.
•Process re-certifications as per funder’s requirements and guidelines.
•Conduct effective outreach to landlords for mediation, negotiation, and tenant relations.
•Compile and prepare appropriate tenant/landlord contracts and landlord check request payments to ensure timely delivery.
•Participate in regular supervision with supervisor by providing regular updates and preparing case presentations
•Maintains client files in accordance with program requirements and NVFS guidelines.
•Maintain current level of knowledge on program software and other information on housing assistance program.

Visit our career page for more information.


•Prefer one of the following:
◦Bachelor’s degree in Social Work or related field from an accredited college or university; OR
◦Associate’s degree with at least two (2) years of related work experience; OR
◦At least four (4) years of related work experience with no relevant education.
•At least one (1) year of case management experience specializing in human services preferred.
•At least one (1) year of related experience working with homeless or at-risk populations required, with demonstrated understanding of systemic issues that affect low income and marginalized people.
•HUD Housing Counselor Certification required within 6 months of hire date (cost to be reimbursed by NVFS if not already certified upon hire).
•CPR/First Aid certification preferred; if not certified, must be willing and able to obtain certification through NVFS-provided training.
•Familiarity and/or experience with HMIS preferred.
•Demonstrated ability to communicate and interact effectively with a diverse client base and landlords, including interviewing and negotiation principles and techniques.
•Oral and written fluency in English required; language fluency a plus. Additional language skills always welcome.
•Proficiency in usage of basic technological tools including laptops/computers, email, phones, and internet required. Working knowledge of Microsoft Office Suite required.

Application instructions

Contact email: [email protected]

Apply externally through our link.

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Equal Opportunity Employment

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