PROGRAM OPERATIONS ASSOCIATE

Panagora Group

About the organization

Panagora Group is a small business providing novel and integrated solutions in global health and international development. Our goal is to provide innovative solutions that build national capacity and promote sustainability through robust local participation and capacity building, utilizing highly integrated and private sector solutions. Throughout our work, we embrace a virtuous circle of knowledge stewardship, collaborative learning, and application of evidence to heighten and accelerate positive health and development outcomes.

Duties

Panagora seeks a Program Operations Associate to provide a broad range of project administrative and operational support to the Vice President, Program Impact and team to promote high-quality project implementation, client satisfaction, targeted capacity building, and quality assurance across the company. As part of the team, the associate will monitor and maintain accurate documentation, trackers, resources, and tools to support activity management teams (AMTs) and ensure information is codified, stored, and shared appropriately.

Serves as an interface with Panagora’s activity management teams (AMTs), home office finance and operations, and special initiative teams
Researches and summarizes information to support AMT mentors with mentoring and providing guidance to AMTs
Maintains assigned corporate resources folders on SharePoint to ensure templates are protected and the most up to date manuals, tools, and other resources are saved and easily accessibly
Researches and compiles external training sources for future recommendations and use
Coordinates trainings which include sending out announcements, booking conference rooms or virtual spaces, tracking attendance, recording notes, and following up on feedback/questions
Consults with the Vice President and team on meeting schedules, prepares agendas, and meeting minutes
Updates and maintains company contracts list, technical sectors’ tracker, costed modifications, CPARS, and other pertinent information

Qualifications

Bachelor’s degree in public health, international development, or a degree in a relevant field or Master’s degree in a relevant field preferred
3+ years of experience required OR Master’s degree in a relevant field preferred with 1+ year of relevant experience required
Familiarity with USAID global health and international development programming required
Demonstrated project management and new business skills required
Experience with integrated health, private sector health programming, capacity building, monitoring and evaluation, and/or knowledge management desired
Strong verbal and written communication skills
Strong people skills and ability to work independently and within a team
Demonstrated self-starter with leadership skills, versatility, and integrity
Demonstrated experience with MS Office software suite (Word, Excel, PowerPoint, etc.)
Experience living and working in a developing country strongly preferred
Proficiency in one or more foreign languages, specifically Spanish and/or French preferred

Application instructions

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Equal Opportunity Employment

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