Program Manager (Community Housing)

Northern Virginia Family Services

About the organization

Northern Virginia Family Service’s (NVFS) breadth, depth and scope of services offer the resources and support to ensure that everyone in need, at every stage of life, maximizes their potential and fully contributes to a thriving community. We provide the essential building blocks for financial, emotional and physical well-being, serving as leaders and innovators for the Northern Virginia community. Every year, we empower more than 40,000 individuals to achieve self-sufficiency. With these essential resources, our community is better equipped for future success and engagement among all of our neighbors.


Staffing and Coverage:
•Identify and fulfill staffing needs; work collaboratively with each staff member on talent development process to set job and development goals; approve timesheets, leave and reimbursement requests; provide ongoing staff orientation and training to enable staff to deliver client service effectively.
•Supervise program staff including conducting regular individual and group staff meetings and case consultation; ensure proper client to staff ratio and monitor case files for quality and completeness.
•Provide consultative case management to partner agency staff to ensure that service delivery is of high quality and performed according to and within the programmatic policies and procedures, and contractual/licensing requirements.
•Conduct regular and timely supervision according to established program guidelines.

Program Coordination:
•Recommend program development strategies that align with best practices.
•Implement programs ensuring goals, objectives and outcomes are met.
•Ensure that service delivery is of high quality and performed according to and within the NVFS policies and procedures, and contractual/licensing requirements.

Client Service Delivery:
•Monitor cases from initial referral through discharge, promoting efficient and effective client services and administration procedures. Ensure adequate client record keeping, statistical and performance outcome reporting.
Visit the NVFS Job Posting for more..


•Bachelor’s degree in Social Work or related field from an accredited college or university required.
•Must have at least two (2) years of related work experience in each of the following:
◦program management experience specializing in human services;
◦supervisory experience providing direct supervision of staff;
◦experience working with homeless or at-risk populations with demonstrated understanding of systemic issues that affect low income and marginalized people.
•Experience within the working community continuum of care a plus.
•Proficiency in usage of basic technological tools including laptops/computers, email, phones, and internet required. Working knowledge of Microsoft Office Suite required.
•Oral and written fluency in English required; additional language skills always welcome.
•Must be able to demonstrate and live the organizational values of Communication, Integrity, Respect, Collaboration, and Accountability.

Application instructions

Contact email: [email protected]

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Equal Opportunity Employment

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