Program Manager, AD

Pacific Quest

About the organization

Our Mission:

Pacific Quest cultivates Sustainable Growth in our students, in our families, in our communities, and in ourselves.

Sustainable Growth

Pacific Quest’s innovative Sustainable Growth model incorporates Whole Person Wellness, Individualized Clinical Care, Rites of Passage, Horticultural Therapy and Healthy Community Living in an outdoor, experiential environment.

These diverse and adaptable principles facilitate an empowered sense of self, create resilient and successful short-term transitions and nurture a healthy relationship with family, community, work and purpose.

Forming the foundation for our comprehensive curriculum, these principles make our program accessible to an international clientele of adolescents, young adults, and their families.

Pacific Quest believes that our ability to incorporate these principles at an organizational and community level are integral to our positive and progressive culture and overall long-term success.


Ensure program safety at all times including risk management assessment, staff development and student awareness
Oversee assigned Field Managers in conjunction with Program Director & manage Resident Supervisors and Program Guides (in conjunction with field manager delegation):

Participate in new hire process and scheduling

Orientation, training, and development

Maintain and upkeep guide growth books

Manage wage increases and payroll approvals

Performance Reviews


Work with HR to ensure complete/up to date employee files at all times

Utilize the aforementioned Management team to ensure the following:

Maintain and ensure proper policy and procedures are being followed in the field
Update and maintain policies and procedures as well as associated training guides/manuals for Field Dept. in coordination with Program Director and team
Be present in the field as needed to ensure staff effectiveness and proper program implementation
Systematically ensure information downloads and trainings are effective, efficient and include all necessary information

Review roles and goals of incoming staff teams

Track training goals

Debrief departing program guides, identify areas of growth and future goals for development

Debrief and ensure appropriate documentation from the previous week’s incidents


Industry experience and experience working with at-risk populations
Experience in supervision and able to work with students in crisis
Experience with crisis prevention
Valid driver’s license and clean driving record
Ability to drive manual vehicles
Basic computer skills
Requires ability to be a team player, to form mutually respectful relationship with staff and students to grow professionally in meeting the challenges of this position
Able to work with a team of professionals and the ability to work independently
Ability to work in a constant state of alertness and in a safe manner
Ability to pass a thorough background check and drug screen
Annual physical and tb clearance is required and must be kept current
Must provide and maintain current CPR/First Aid certification. CPR certifications must be from a classroom training, and no substitutions for First Aid certs (i.e. Wilderness First Aid, Wilderness First Responder) can be accepted.
Maintain current NVCI (Non-Violent Crisis Intervention Training) certification provided by Pacific Quest
Bachelor’s Degree, or a minimum 5 years relevant experience

Application instructions

Contact email: [email protected]

Please apply online or email resume.

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Equal Opportunity Employment

The posting employer has certified that this announcement complies with Peace Corps’ Equal Opportunity Employment policy:

The Peace Corps is committed to providing equal opportunity to all employees, Volunteers, and applicants for employment and volunteer service. Peace Corps policy prohibits discrimination and harassment because of race, color, religion, sex, national origin, age (40 or over), disability, sexual orientation, gender identity, gender expression, marital status, parental status, political affiliation, union membership, genetic information, or history of participation in the Equal Employment Opportunity process, grievance procedure, or any authorized complaint procedure.

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