Program Evaluator (GS 9-13)

US Citizen and Immigration Services

About the organization

USCIS is the government agency that oversees lawful immigration to the United States. We are 21,000 government employees and contractors working at more than 200 offices across the world. USCIS upholds America’s promise as a nation of welcome and possibility with fairness, integrity, and respect for all we serve.
On an average day in FY 2023, USCIS:
Adjudicate more than 40,500 requests for various immigration benefits.
Process 3,800 applications to sponsor relatives and future spouses.
Process refugee applications around the world in support of the refugee admissions ceiling of 15,000 refugees for fiscal year 2022.
Grant asylum to 163 individuals already in the United States.
Screen more than 547 people for protection based on a credible fear of persecution or torture if they return home.
Grant lawful permanent residence to more than 2,300 people and issue nearly 9,200 Green Cards.


I am looking for candidates who are interested in conducting and managing evaluations, as well as supporting agency capacity building. We work on a variety of topics focused on improving the US legal immigration system including but not limited to: naturalization, employment visas, behavioral nudges to improve CX, DEIA initiatives, fraud mitigation strategies, employee engagement/burnout, training, and grants program evaluations.

Program evaluators in the Evaluation Branch, Strategy and Evaluation Division, Office of the Chief Financial Officer at U.S. Citizenship and Immigration Services (USCIS) will:
• Actively manage and/or conduct evaluation projects and/or evidence building activities (including pre-evaluative activities) throughout the planning, design, execution, analysis, reporting, and dissemination phases to deliver timely quality evaluations within budget;
• Manage the efforts of outside researchers through various forms of contracts and agreements as required by the project;
• Make independent judgments about the use of evaluation methodologies for different kinds of evaluations, including randomization, randomized control trials, quasi experimental designs, mixed methods, participatory methods, and rapid appraisal among others; and
• Support evidence and evaluation capacity-building efforts at USCIS.


For program evaluator (GS-9-13):
- BA or BS in program evaluation, a social science, statistics, policy analysis, economics, or related field (or certificate or minor focused on these disciplines).
- Plus1 or more years experience directly doing program evaluation or monitoring & evaluation (or related)
- Demonstrated soft skills to work effectively with stakeholders to conduct evaluations and grow capacity for evaluation as well as demonstrated methodological skills (not expected to be an expert in all methodologies)
- Experience with managing evaluation services contracts preferred
- Training or courses taken on program evaluation preferred
- Knowledge of US Immigration system preferred


GS 9-13, Location Dependent

Application instructions

Contact email: [email protected]

Please reach out with questions.

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