Program Analyst GS-343-07/09

U.S. Environmental Protection Agency

About the organization

The mission of EPA is to protect human health and the environment. EPA works to ensure that: Americans have clean air, land and water; National efforts to reduce environmental risks are based on the best available scientific information; Federal laws protecting human health and the environment are administered and enforced fairly, effectively and as Congress intended; Environmental stewardship is integral to U.S. policies concerning natural resources, human health, economic growth, energy, transportation, agriculture, industry, and international trade, and these factors are similarly considered in establishing environmental policy; All parts of society--communities, individuals, businesses, and state, local and tribal governments--have access to accurate information sufficient to effectively participate in managing human health and environmental risks; and contaminated lands and toxic sites are cleaned up by potentially responsible parties and revitalized.


The EPA is seeking individuals with varying backgrounds and levels of experience, including, project and program managers, program analysts, communication specialists, data analysts, customer experience liaisons, performance trackers, and contracting and grant managers, etc. These positions are located at EPA’s headquarters in Washington, DC, Durham, NC and Cincinnati, OH.

Specifically, EPA is looking for individuals to assist in:
• Serving as a customer experience representative for OMS, helping our Agency partners navigate service offerings, gather customer needs, assist in issue identification, and solve problems.
• Developing communications and marketing campaigns for organizational work in OMS; Supporting Agency-wide governance groups and assisting in organizational policy development and tracking.
• Serving as a program or project manager, helping track milestones, budget, and developing performance measures.
• Serving as confidential assistants to senior management.
• Managing information systems and/or processes used to collect information for internal or external customers.
• Managing web sites and stakeholder materials (grant programs, states, tribes and local governments).

This position has GS-12 promotion potential.


Experience demonstrating each of the four competencies:

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that OEI produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess needs, provide information or assistance, resolve problems, or satisfy expectations; is committed to providing quality products and services.

3. Written and Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Using critical thinking skills to evaluate programs, conduct data analysis to support options analysis, propose solutions to solve problems and measure and report progress to achieve objectives.

Master's degree is required for GS-9.


$44,944 - $59,534

Application instructions

Contact email: [email protected]

Please apply directly to [email protected], reference " Peace Corp" in the subject of your email. Include your NCE letter and a desired work location

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