Product Manager (Digital)

myAgro

About the organization

myAgro is a non-profit agritech social enterprise based in West Africa. We have developed a mobile savings model that allows farmers to invest their own funds in high-quality seed, fertilizer, and agricultural training to increase their harvest and income by 50-100%. Our North Star is to support 1 million farmers in 2026 - providing them the tools they need to prosper. Our organization has received recognition and support from Skoll Foundation, Echoing Green, World Bank, and The Audition Project form TED. Learn more from our founder and CEO here.

Duties

Reporting to the Director of Product, you will lead the delivery of digital product solutions for a defined user segment. You will use empathy and human centred design techniques to understand needs across the business and prioritise with compassion and a focus on impact. You will work directly with a team of experienced software engineers to provide digital solutions and use a design guide to create mockups. You will have final approval deployments and ensure that user acceptance criteria are met, before and after deployment.

Our users are internal back-office teams, field-based sales and support agents, delivery agents, quality controllers and farmers. The tech includes custom mobile and web applications, Salesforce CRM, SMS and WhatsApp communication, partnerships and integrations with telecoms, cloud-based systems, and reporting using a data warehouse and Tableau.

Today, these products support our 100,000+ farmers across 3 markets. It will be your job to shape and achieve the best digital solutions to serve 1 million farmers across many markets in the next 3 years.

Qualifications

Minimum of 3 years working experience as a Product Manager or Product Owner of digital products
Can transform user needs, requirements and goals into an impactful roadmap
Can determine the vision and report on important metrics for your target user segment
Experience using Agile development methodologies with globally distributed teams and users from diverse cultural backgrounds
English and French fluency
Field work is important so competency in Wolof, Serer, Bambara or Swahili would be a bonus
A passion for the mission, vision and values of myAgro

Application instructions

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Equal Opportunity Employment

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