Operations Manager


About the organization

Jumpstart envisions the day when every child in America enters kindergarten prepared to succeed. A national early education organization with operations in 15 states plus Washington DC, Jumpstart drives outcomes for young children in three critical ways. Jumpstart provides language, literacy, and social-emotional direct service programming utilizing an evidence-backed curriculum for preschool children from underserved communities, workforce programming to expand the pipeline of qualified, diverse talent pursuing careers in early education, and policy advocacy to support the early childhood field and promote high-quality early learning for all. By leveraging our 25 years of experience serving over 150,000 children with the support of more than 50,000 college students and community volunteers, Jumpstart executes these tree objectives to improve the quality of the early education workforce and increase opportunity for young children to succeed across America. Learn more www.jstart.org


The Operations Manager provides critical administrative and logistical support to the Program Operations Leadership team to ensure the Program Operations & Strategy department is positioned for high levels of efficiency, productivity, and goal attainment. This role requires a highly organized, collaborative, coordinated, and process-driven individual who is able to manage individual work, projects, and relationships and deliver results. The ideal candidate will possess excellent systems skills, as well as interpersonal and problem-solving skills. The Operations Manager reports to the Senior Manager, Program Operations.

Departmental Support Responsibilities
• Participate in the hiring and selection process for program staff positions across the country in conjunction with hiring managers and the Senior Manager, Program Operations
• Support and facilitate Program Operations Leadership calls in conjunction with the Senior Manager, Program Operations, the Vice President, and Associate Vice Presidents
• Support retreat planning and lead logistical aspects for Program Operations Leadership teams
• Support the site application and/or renewal processes as part of a cross-departmental team
• Serve on intra- and interdepartmental workgroups
• Organize local program visits for stakeholders through close collaboration with Jumpstart’s National Development team
• Complete aspects of the criminal history check process

FULL Job Description www.jstart.org/about/careers


• Bachelor’s degree or equivalent relevant professional experience
• At least 2-3 years of experience in project coordination, operations, or an administrative-related function, with a high focus on program support
• Demonstrated commitment to social justice or diversity, equity, and inclusion work
• Superb ability to organize and coordinate plans and systems with a focus on details
• Strong problem-solving skills
• Ability to prioritize and multi-task in order to meet key benchmarks as scheduled
• Strong relationship building skills and ability to work collaboratively with others at various staffing levels within the organization
• Excellent verbal and written communications skills
• Ability to be flexible and accommodate shifting priorities
• Competency in Microsoft software, especially Outlook, Excel, Word, and Power Point
• Commitment to Jumpstart’s mission and core values: learning, community, inclusive leadership, joy and social justice

• Prior experience working within a large scale or national nonprofit environment
• Prior experience working with Salesforce



Application instructions

Contact email: [email protected]

For full job description: www.jstart.org/about/careers

Please include a cover letter with your resume.

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Equal Opportunity Employment

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