Managing Director, Operational Support

Last Mile Health

About the organization

About Last Mile Health

Last Mile Health partners with governments to design, scale, strengthen, and sustain high-quality community health systems, which empower teams of community and frontline health workers to bring life-saving primary healthcare to the world’s most remote communities. LMH is a registered 501(c)3 non-profit organization. For more information, visit www.lastmilehealth.org.

We are an equal opportunity employer and value diversity at LMH. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Duties

Reporting to the Chief Operating Officer, the Managing Director, Operational Support (MDOS) is responsible for developing, coordinating, and deploying high quality operational services requested by our country programs across Africa. The MDOS will lead a team of operational experts based in Accra, Ghana that will deploy a range of technical assistance and capacity building supports in service of country program strategies. The MDOS will partner closely with Country and Program Directors to plan for and co-design support services, and will ensure integration of various operational support workstreams across other programmatic and business services teams. 

The MDOS will be the head of country for LMH’s Ghana operations and serve as a key member of Last Mile Health’s Leadership Council. In this position, the MDOS will help shape the vision and scope of the Operational Support (OS) team’s work and will lead many operational support initiatives related to procurement, logistics, technology, people operations, and other areas of operations. 

The MDOS is a new role responsible for launching a new team in a new country setting. The first 3-6 months will be critical for achieving key success factors, including:

-Hire several new employees on OS, building alignment and cohesion within the team.
-Begin to engage deeply with program country leadership to understand and plan for their operational needs.
-Begin designing systems for planning and deploying operational support.

Qualifications

What You'll Bring

-Bachelor's Degree required.
-Significant, demonstrated, experience in international development operations.
Broad-based knowledge of INGO operations in sub-saharan Africa, or resource limited contexts, including expertise in one or more of the following areas: supply chain, procurement, logistics, or general operations.
-Significant experience as an Operational Support Team Lead, a Country Director, Deputy Country Director, or Director of Operations.
-Experience leading teams with the ability to hire, manage, and develop a wide range of capacities and talent.
-Strong project management experience and the ability to establish a systematic course of action to ensure project completion. 
-Significant experience in high-growth environments and helping to bring organizations and initiatives to scale.
-Ability to travel to all of LMH’s offices up to 20% (dependent on COVID-19 travel limitations). 

You’ll Impress Us If

-You have startup experience and the ability to continually assess needs and pivot in a autonomous environment.

Application instructions

To submit an application, use the link.

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Equal Opportunity Employment

The posting employer has certified that this announcement complies with Peace Corps’ Equal Opportunity Employment policy:

The Peace Corps is committed to providing equal opportunity to all employees, Volunteers, and applicants for employment and volunteer service. Peace Corps policy prohibits discrimination and harassment because of race, color, religion, sex, national origin, age (40 or over), disability, sexual orientation, gender identity, gender expression, marital status, parental status, political affiliation, union membership, genetic information, or history of participation in the Equal Employment Opportunity process, grievance procedure, or any authorized complaint procedure.


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