Loan Servicing Assistant


About the organization

Are you excited by the idea of helping to support $39 billion in small business financing and setting proper conditions to stimulate America's economic growth? SBA has been a leader in small business development for more than 60 years. In an increasingly globalized economy, we tackle challenges confronted by the small business community across geographic boundaries. Although times have changed since the SBA was founded in 1953, the Agency's mission-to promote the growth of small business-has not. Today, SBA is more vital than ever. We work in collaboration with partner organizations and using cutting-edge technologies and well-tested best practices to multiply our impact on small businesses.

This position is located in the Office of Capital Access in one of the following: Citrus Heights, CA; Fresno, CA; Little Rock, AR; Herndon, VA or Hazard, KY.

Appointment type - Temporary - 1 year


As a Loan Servicing Assistant your duties include but are not limited to:
-Comparing present financial statements of the SBA and bank-serviced loans which are, or are considered, potential problems with previous statements to identify discrepancies and trends in financial data and compliance with loan terms and conditions;
-Bringing to the attention of the supervisor and/or loan specialist any adverse change in financial condition or any serious violation of loan agreement and sending standard notification to borrower or bank on any serious violations noted as directed;
-Contacting banks/borrowers on delinquent loans to ascertain factual sources of problems, making recommendations to approving staff on straightforward and commonly occurring circumstances and initiating remedial action as directed;
-Responding to oral and written requests from banks, borrowers and other financial institutions;
-Calling lenders who have reporting discrepancies concerning the delinquency of their SBA loan portfolio showing in liquidation;
-Making inquiries through commonly used information sources (post office, public utilities companies, other governmental agencies, etc.) and search locator references such as the internet and cross-indexes to locate borrowers who may be evasive or cannot be found at the address of record;
-Contacting borrowers by telephone to arrange appointments or reminding them of payment requirements in lieu of visits, if feasible;


Please visit the application link for additional information.

GS-7: One year of specialized experience, equivalent to the GS-6 grade level in the Federal service, obtained in either the private or public sector performing a variety of servicing, collection and liquidation administrative duties applicable to loans such as preparing correspondence, data entry, filing and researching and retrieving loan information to include initiating and recommending liquidation actions and providing technical guidance to new/lower-graded employees.

Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's Qualifications web site:

General Business and Industry Series; GS-1101

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.


$43,251 to $63,267 per year

Application instructions

Contact email: [email protected]

Please visit application link for additional information.

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Equal Opportunity Employment

The posting employer has certified that this announcement complies with Peace Corps’ Equal Opportunity Employment policy:

The Peace Corps is committed to providing equal opportunity to all employees, Volunteers, and applicants for employment and volunteer service. Peace Corps policy prohibits discrimination and harassment because of race, color, religion, sex, national origin, age (40 or over), disability, sexual orientation, gender identity, gender expression, marital status, parental status, political affiliation, union membership, genetic information, or history of participation in the Equal Employment Opportunity process, grievance procedure, or any authorized complaint procedure.

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