Learning Management Systems Administrator

Last Mile Health

About the organization

About Last Mile Health

Last Mile Health partners with governments to design, scale, strengthen, and sustain high-quality community health systems, which empower teams of community and frontline health workers to bring life-saving primary healthcare to the world’s most remote communities. LMH is a registered 501(c)3 non-profit organization. For more information, visit www.lastmilehealth.org.

We are an equal opportunity employer and value diversity at LMH. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

Duties

What You’ll Do

-Oversee the smooth implementation of all LMS (largely Moodle implementations) instances for LMH geographies and programs
-Plan and coordinate regular upgrades to LMH’s LMS instances to the latest software version
-Administer LMS that do not currently have a full-time administrator, often working with external vendors and partners to load new content and enroll new learners
-Evaluate and provide feedback on system and functional design documents and provide recommendations for improvement
-Export developed courses from the LMS to the client applications and live servers for both testing and publication 
-Create and execute a long-term plan for learning management system growth and improvement; -Develop systems for managing work with in-country LMS admins and Digital Health teams
-Work closely with the Software Development Manager to ensure smooth integration between the LMS and the learners’ client applications. 
-Work closely with external vendors, in-country teams, and the Software Development Manager to handle support tickets submitted by in-country Digital Health Specialists. 
-Provide deep knowledge of LMS products to troubleshoot issues faced by different learners and country-level admins and teachers
-Manage tools for automating certification and support users making corrections as necessary

Qualifications

What You’ll Bring

-Bachelor’s degree or higher in an applicable field such as education, computer science, or equivalent combination of formal education and applicable experience.
-Several years of experience in administering software systems and data reporting\analysis, with a preference for candidates with experience administering Moodle LMS and Moodle Workplace
-Several years of experience administration and maintenance of a Learning Management System
-Excellent verbal and written communication with strong customer service skills
-Experience managing multiple external vendors and tools
-Demonstrable proficiency in integrating external tools (plug-ins) into learning management systems (with a preference for Moodle experience)
-Command of HTML and CSS

You’ll Impress Us If

-You have experience with database structures, SQL, analysis of that data, and reporting systems
-You have some background in instructional or educational technology
-You have some background in learning, healthcare, and/or development in low-middle income countries

Application instructions

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Equal Opportunity Employment

The posting employer has certified that this announcement complies with Peace Corps’ Equal Opportunity Employment policy:

The Peace Corps is committed to providing equal opportunity to all employees, Volunteers, and applicants for employment and volunteer service. Peace Corps policy prohibits discrimination and harassment because of race, color, religion, sex, national origin, age (40 or over), disability, sexual orientation, gender identity, gender expression, marital status, parental status, political affiliation, union membership, genetic information, or history of participation in the Equal Employment Opportunity process, grievance procedure, or any authorized complaint procedure.


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