Jr. Refugee Operations Analyst

Development InfoStructure, Inc. (Devis) - Arlington, VA

About the organization

Development InfoStructure LLC., (DEVIS) provides exceptional DevSecOps integration in our agile software development and embedded software solutions, combined with comprehensive IT management and consulting services to our federal, state, and local governments.


The Junior Refugee Operations Analyst (Functional Analyst I) works within the guidelines of the U.S. Refugee Admissions Program (USRAP) to support the Bureau of Population, Refugees and Migration (PRM) and the Refugee Processing Center (RPC) mission.
The Junior Refugee Operations Analyst works closely with Resettlement Support Centers (RSCs) and Resettlement Agencies (RAs) to ensure refugee data is entered accurately and follows correct business and system protocols within the START application. START is a ServiceNow based case management system and reporting tool that assists in managing refugee processing activities.


Performs data entry tasks and quality-control measures in the START application
Research case history and statuses
Communicates with internal and external stakeholders on behalf of the RPC
Responds to unique case processing situations
Analyzes user needs to determine functional requirements for a wide variety of projects
Researches, identifies, and assists in the formulation of recommendations about resources required for task execution and completion
Participates in the development of updates to or new functionality/ business processes to meet client needs
Writes and updates project documentation including procedures and training materials
Other special tasks and projects, as assigned


BA/BS (or equivalent experience),
2+ years of experience
Active Secret Security Clearance


$55,000 - $65,000

Application instructions

Contact email: [email protected]

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Equal Opportunity Employment

The posting employer has certified that this announcement complies with Peace Corps’ Equal Opportunity Employment policy:

The Peace Corps is committed to providing equal opportunity to all employees, Volunteers, and applicants for employment and volunteer service. Peace Corps policy prohibits discrimination and harassment because of race, color, religion, sex, national origin, age (40 or over), disability, sexual orientation, gender identity, gender expression, marital status, parental status, political affiliation, union membership, genetic information, or history of participation in the Equal Employment Opportunity process, grievance procedure, or any authorized complaint procedure.

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