IT Business Analyst/Architect

Catholic Relief Services

About the organization

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.


The IT Architect I is accountable for delivering business capabilities of information systems by establishing and maintaining technology solutions that support the objectives for our Global Overseas Operations (including Institutional Donor Engagement and Advancement, Program Impact and Quality Assurance, Global Risk and Compliance, Knowledge Management and Learning, Ethics, and Program Leadership) and US Facing business unit communities (including Charitable Giving, Marketing, and Mission and Mobilization). This entails developing and recommending solutions, facilitating decision-making, building and implementing roadmaps, enabling and supporting operating teams, and managing third-party agreements, deliverables and services. This role requires ability to manage large and complex portfolios of technology and cross-functional processes in an environment that comes with both systems of record and innovation. The Architect I achieves objectives by guaranteeing the suitability and use of information solutions, and by leading and influencing business owners, vendors and stakeholders to achieve desired outcomes. The Architect I is a change agent that identifies, gains approval, and implements process and organizational improvements by leveraging expert-level functional and technical skills.


Bachelor’s degree in related field or equivalent experience, Master’s degree preferred
Minimum of 5 years’ experience in development of enterprise level technology solutions
Minimum of 3 years’ experience in product or service management
Minimum of 3 years’ experience in IT project management
Expert digital transformation skills
Expert interpersonal, communications, and collaboration skills
Certification in process improvement and management frameworks such as ITIL, Business Analysis, PMP, and Six Sigma
Advanced knowledge of Salesforce, Oracle, Microsoft, Clearview, EveryAction, and ServiceNow platforms
Advanced functional expertise in multiple business areas including, Fundraising, Advocacy, Marketing, Donor Acquisition, Engagement, and Advancement, Program Impact, Risk and Compliance Management, Knowledge Management and Learning, and Ethics
Advanced knowledge of all aspects of large business and technical operations (organization, business process, application, data, hardware/platform, networks)
Demonstrated experience with capacity building and adult education skills
To see complete list please visit application.

Application instructions

Contact email: [email protected]

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Equal Opportunity Employment

The posting employer has certified that this announcement complies with Peace Corps’ Equal Opportunity Employment policy:

The Peace Corps is committed to providing equal opportunity to all employees, Volunteers, and applicants for employment and volunteer service. Peace Corps policy prohibits discrimination and harassment because of race, color, religion, sex, national origin, age (40 or over), disability, sexual orientation, gender identity, gender expression, marital status, parental status, political affiliation, union membership, genetic information, or history of participation in the Equal Employment Opportunity process, grievance procedure, or any authorized complaint procedure.

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