Integration Services Caseworker

International Rescue Committee

About the organization

The mission of the International Rescue Committee (IRC) is to help people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future. Founded in 1933, the IRC has a presence in over 40 countries and 29 offices in the United States; the IRC leads the way from harm to home.


· Provide specialized case management services to eligible clients, including developing self-sufficiency strategies, supervising progress, and providing support to clients by addressing housing, health, education, financial assistance, legal issues, and other needs which may emerge.

· Assist in triaging immediate needs of clients, providing single services as needed such as benefit applications, renewals, green card referrals, IOM loan servicing and other needed supports.

· Maintain accurate and up-to date case files and records for all assigned clients ensuring compliance with program requirements along with documenting all services provided.

· Ensure that clients are provided the basic tools necessary to meet their established short-term goals and objectives, connecting clients to resources, and referring to partner programs both internal and external to IRC.

· Assess and monitor client progress at regular intervals to ensure progress on goals along with program compliance and maximizing designated resources.

· Travel regularly throughout the service delivery area (home visits, agency visits, service provider visits etc).

· Work alongside clients from a trauma informed and culturally sensitive approach to case management enabling agency for the client and ensuring inclusivity of all case members regardless of race, ethnicity, gender, sexuality, religion, and any other social identification of the client.


· Undergraduate degree preferred, ideally in Social Work or an equivalent field of study.

· Demonstrated relevant work experience (in addition to the above) in human services field; preferably in a non-profit or social services agency environment.

· Experience should include a minimum of 2 years providing direct service to underserved communities with experience working with refugee populations preferred.

· Lived experience as refugee or immigrant. In lieu of lived experience, experience working with refugees and/or immigrants; cross-cultural or overseas experience accepted.

· Proficiency in written and spoken English, bilingual ability preferred in Swahili, Kinyarwanda, Farsi/ Dari, Pashto, Arabic, French, Spanish or other refugee/immigrant language used in Arizona. Cross-cultural understanding and strong communication skills, both written and verbal.

· Computer proficiency with an emphasis on Microsoft Office applications (Word, Excel, Teams, Outlook). Proven experience in web-based data entry systems, with both data extraction and design preferred.

· Highly organized self-starter with proven success prioritizing multiple tasks, making critical decisions, and delivering results in a fast-paced environment with tight deadlines

· Strong attention to detail with the ability to prioritize and manage time effectively.

Application instructions

Contact email: [email protected]

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Equal Opportunity Employment

The posting employer has certified that this announcement complies with Peace Corps’ Equal Opportunity Employment policy:

The Peace Corps is committed to providing equal opportunity to all employees, Volunteers, and applicants for employment and volunteer service. Peace Corps policy prohibits discrimination and harassment because of race, color, religion, sex, national origin, age (40 or over), disability, sexual orientation, gender identity, gender expression, marital status, parental status, political affiliation, union membership, genetic information, or history of participation in the Equal Employment Opportunity process, grievance procedure, or any authorized complaint procedure.

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