Immigration Services Officer

U.S. Citizenship and Immigration Services

About the organization

U.S. Citizenship and Immigration Services secures America's promise as a nation of immigrants by providing accurate and useful information to our customers, granting immigration and citizenship benefits, promoting an awareness and understanding of citizenship, and ensuring the integrity of our immigration system. Learn more about what it's like to work at Citizenship and Immigration Services, what the agency does, and about the types of careers this agency offers.


The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence, and limited complexity.


Research and interpret an extensive spectrum of sources, including immigration laws and regulations, operating instructions, legislative history, precedent decisions, state and local laws, international treaties and other legal references in order to follow the correct course of action.
Process immigration applications and petitions using available electronic systems to verify numerous established data points.
Provide direct and continuing assistance to U.S. Immigration and Customs Enforcement (ICE) personnel and officials of other Federal agencies in identifying individuals who pose a threat to national security and public safety.
Interview applicants and petitioners to elicit statements in order to assess credibility to determine the applicant's eligibility for specific benefits sought.
Answer general and case-specific immigration questions at USCIS information rooms, which are open to the public.


GS-05 level: Must have 1 year of specialized work experience using the following skills: analyzing problems, gathering data, recognizing solutions; planning and organizing work to ensure timely completion; communicating clearly, both orally and in writing and providing excellent customer service. You may substitute successful completion of a Bachelor's degree or a full 4-year course of study in any field leading to a Bachelor's degree for the experience required mentioned above.
GS-07: In addition to the requirements at the GS-05 level, you must have 1 year of specialized experience performing preliminary examinations of applications and petitions for immigration benefits; ensuring required supporting documentation is included in application packet(s) and applying immigration laws, policies and procedures. OR You may substitute successful completion of one year of full-time graduate education, at an accredited college/university for the experience required at the GS-07 level. OR You may substitute superior academic achievement (received a Bachelor's degree from accredited college/university with a GPA of 3.0 or higher).
GS-09: In addition to the requirements at the lower grade levels, you must have 1 year of specialized experience equivalent to at least the GS-07 level in the federal government such as examining and analyzing immigration benefits documents received for authenticity; researching, analyzing and applying immigration laws and policies. OR a Master's degree.


2023 General Schedule (GS) Locality Pay Tables

Application instructions

Contact email: [email protected]

Please submit your resume and Peace Corps service description letter (NCE letter) to [email protected]. If using education as a basis for qualification, you must also submit a copy of your school transcripts (unofficial are acceptable for the application process, but official transcripts may be requested later if an offer is made).

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Equal Opportunity Employment

The posting employer has certified that this announcement complies with Peace Corps’ Equal Opportunity Employment policy:

The Peace Corps is committed to providing equal opportunity to all employees, Volunteers, and applicants for employment and volunteer service. Peace Corps policy prohibits discrimination and harassment because of race, color, religion, sex, national origin, age (40 or over), disability, sexual orientation, gender identity, gender expression, marital status, parental status, political affiliation, union membership, genetic information, or history of participation in the Equal Employment Opportunity process, grievance procedure, or any authorized complaint procedure.

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