IMMIGRATION SERVICES ASSISTANT (OFFICE AUTOMATION)

Department of Homeland Security (DHS) - U. S. Citizenship and Immigration Services

About the organization

The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS Components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws; safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a diverse workforce spanning hundreds of occupations. Make an impact; Join DHS.

U.S. Citizenship and Immigration Services administers the nation's lawful immigration system, safeguarding its integrity and promise by efficiently and fairly adjudicating requests for immigration benefits while protecting Americans, securing the homeland, and honoring our values.

Duties

As an IMMIGRATION SERVICES ASSISTANT (OFFICE AUTOMATION) you will support the Adjudication Services Process by assisting Immigration Services Officers, manage files, databases, and correspondence, provide security checks, research, and analyze data, prepare reports and provide direct service to customers.
• The responsibilities described are for the GS-07 level. At developmental grade levels, assignments will be of more limited scope performed with less independence, and limited complexity.
• Pre-screening various applications and submissions by USCIS customers for accuracy and completeness of initial supporting documentation.
• Scheduling applicant appointments, communicating directly with applicants and their representatives.
• Performing analysis on files, reports, and information systems and databases to update information and maintain data integrity.
• Producing highly sensitive and secure documents.
• Identifying incoming applications that require expedited service or requests for fee waivers and channel those through the correct work process.
• Editing and creating office documents and correspondence using office automation software, i.e. graphics, databases, spreadsheets, and word processing.
• Managing individual case files, accounting for the movement of files to other locations, conducting audits of files and acting as a records liaison with other agencies.

Qualifications

GS-05: You qualify at the GS-05 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-04 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position.
GS-06: In addition to the requirements at the lower grade level(s), to qualify at the GS-06 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-05 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position.
GS-07: In addition to the requirements at the lower grade level(s), to qualify at the GS-07 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-06 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position.

Salary

GS05 Step 1 $37,914 - GS07 61,056

Application instructions

Contact email: [email protected]

Resume
College Degree
Peace Corps Non-Compete Eligibility Paperwork

Please identify the position in the email response.

Will provide more information on the performance qualification for the GS 5, 6, and 7.

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Equal Opportunity Employment

The posting employer has certified that this announcement complies with Peace Corps’ Equal Opportunity Employment policy:

The Peace Corps is committed to providing equal opportunity to all employees, Volunteers, and applicants for employment and volunteer service. Peace Corps policy prohibits discrimination and harassment because of race, color, religion, sex, national origin, age (40 or over), disability, sexual orientation, gender identity, gender expression, marital status, parental status, political affiliation, union membership, genetic information, or history of participation in the Equal Employment Opportunity process, grievance procedure, or any authorized complaint procedure.


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