Immigration Services Assistant (Office Automation)

USCIS

About the organization

The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS Components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws; safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a diverse workforce spanning hundreds of occupations. Make an impact; Join DHS.

U.S. Citizenship and Immigration Services (USCIS) is the government agency that oversees lawful immigration to the United States. We uphold America's promise as a nation of welcome and possibility with fairness, integrity, and respect for all we serve. Visit uscis.gov/careers for more information.

Duties

The responsibilities described are for the full performance level. At developmental grade levels, assignments will be of more limited scope performed with less independence, and limited complexity.

Grant or deny applications and petitions for immigration benefits and determine appropriate level of adjudicative review and update databases with appropriate information and decisions.

Research and interpret sources including immigration laws and regulations, operating instructions, legislative history, precedent decisions, state and local laws, and international treaties to determine adjudicative decision.
Gather information using a variety of methods including document review, electronic systems checks, interviews, etc. to make adjudicative decisions on immigration benefit applications/petitions.

Process electronic or paper applications and petitions for immigration benefits using available electronic systems to verify numerous established data points.

Provide direct assistance to personnel/officials of other Federal agencies in identifying individuals who pose a threat to national/public security.

Conduct security checks in accordance with all applicable DHS/USCIS laws and policies.

Provide applicant/petitioner/beneficiary support including liaison with internal and external stakeholders, problem resolution, and in-person services.

Qualifications

GS-5: Performing office automation duties using word processing to edit and reformat correspondence and reports;
Creating and maintaining spreadsheets; Responding to inquiries by phone and/or in writing; Reviewing and verifying accuracy and completeness of submitted documents for benefits. OR You may substitute successful completion of 4 years above high school for the experience required at the GS-05 grade level.

GS-6: You qualify at this level if you have 1 year of specialized experience, equivalent to the GS-5 level, performing the following: Performing office automation duties requiring different approaches and methods from one assignment to another; Reviewing and screening applications for benefits; Providing routine information and assistance on applications for benefits; Maintaining subject matter files, technical instructions, and/or operating procedures.

GS-7: You qualify at this level if you have 1 year of specialized experience, at the GS-7 level, performing the following: Analyzing and evaluating cases where expedited screening for immigration benefits is necessary; Determining whether requests for immigration benefits sought are valid; Reviewing and screening applications for immigration benefits to ensure completeness of supporting documentation; Preparing a variety of reports utilizing a number of software applications and retrieving information from other software systems (e.g., databases, spreadsheets, graphics)

Salary

$39,576 GS 05 Step 01 to $49,025 GS 07 Step 01

Application instructions

Contact email: [email protected]

Please submit your resume, supporting documents and Peace Corps service description letter (NCE letter) to [email protected].

If using education as a basis for qualification, you must also submit a copy of your school transcripts (unofficial are acceptable for the application process, but official transcripts may be requested later if an offer is made).

Before responding to this announcement, please review the RPCV Career Link Terms of Use [PDF]. The Peace Corps is not able to confirm the legitimacy of every position posted to the jobs board and we ask everyone to use caution when contacting and/or sharing information with any organization while seeking employment. If you believe an announcement has violated the Peace Corps Terms of Use, please contact [email protected].

Equal Opportunity Employment

The posting employer has certified that this announcement complies with Peace Corps’ Equal Opportunity Employment policy:

The Peace Corps is committed to providing equal opportunity to all employees, Volunteers, and applicants for employment and volunteer service. Peace Corps policy prohibits discrimination and harassment because of race, color, religion, sex, national origin, age (40 or over), disability, sexual orientation, gender identity, gender expression, marital status, parental status, political affiliation, union membership, genetic information, or history of participation in the Equal Employment Opportunity process, grievance procedure, or any authorized complaint procedure.


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