Immigration Services Assistant (OA)


About the organization

USCIS is the government agency that oversees lawful immigration to the United States. We are 19,000 government employees and contractors working at more than 200 offices across the world.


As an Immigration Services Assistant (OA), you will support the Adjudication Services Process by assisting Immigration Services Officers, providing security checks in accordance with DHS/USCIS laws and policies, researching, collecting, correlating and analyzing data to ensure the integrity of information and prepare reports, providing direct service to customers and their representatives, and managing files.

The responsibilities described are for the full performance level. At developmental grade levels, assignments will be of more limited scope performed with less independence, and limited complexity.
Pre-screen various applications and submissions by USCIS customers for accuracy and completeness of initial supporting documentation and eligibility for benefits and process documents.
Perform analysis on files, reports, and information systems and databases to update information and maintain data integrity.
Analyze incoming requests for expedited services, provide expedited services, as appropriate, and process requests.
Maintain subject matter files, technical instructions, and operating procedures; process word processing software, graphics, database, spreadsheets, and other work processing systems used in editing/creating documents and correspondence.
Edit and create documents/correspondence using office automation software (graphics, databases, spreadsheets, word processing); manage case files; account for file movement; conduct audits of files;


You must be a U.S. Citizen or U.S. National to apply for this position
Successfully pass a Background Investigation including financial disclosure
You must pass a drug screening
You must submit resume and supporting documentation
Males born after 12/31/1959 must be registered with the Selective Service
Political appointees may require OPM approval before on-boarding
This position IS in the bargaining unit.

This position IS NOT considered "essential" for purposes of reporting to work when the facility might otherwise be closed.

Residency Requirement: There is a residency requirement for all applicants not currently employed by U.S. Citizenship and Immigration Services. This residency requirement states that candidates must have, for three of the last five years immediately prior to applying for this position; (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity, OR (3) been a dependent of a U.S. Federal or Military employee serving overseas.


$40,896 - $65,857

Application instructions

Contact email: [email protected]

Please send your resume and Peace Corp eligibility letter

Before responding to this announcement, please review the RPCV Career Link Terms of Use [PDF]. The Peace Corps is not able to confirm the legitimacy of every position posted to the jobs board and we ask everyone to use caution when contacting and/or sharing information with any organization while seeking employment. If you believe an announcement has violated the Peace Corps Terms of Use, please contact [email protected].

Equal Opportunity Employment

The posting employer has certified that this announcement complies with Peace Corps’ Equal Opportunity Employment policy:

The Peace Corps is committed to providing equal opportunity to all employees, Volunteers, and applicants for employment and volunteer service. Peace Corps policy prohibits discrimination and harassment because of race, color, religion, sex, national origin, age (40 or over), disability, sexual orientation, gender identity, gender expression, marital status, parental status, political affiliation, union membership, genetic information, or history of participation in the Equal Employment Opportunity process, grievance procedure, or any authorized complaint procedure.

Does this sound like the position for you?

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