Humanitarian Content and Social Media Advisor


About the organization

Signpost is a digitally enabled responsive information service that supports and empowers populations in crisis, including asylum seekers, migrants, and people who have experienced violence. Our program, a project of Internews, equips people with information to understand their options so that they can make informed decisions about how to stay safe, get urgent care for acute problems, exercise their rights, and access services. It was developed by the International Rescue Committee (IRC) and Mercy Corps in 2015 to address asylum seekers' and migrants' pressing need for reliable information upon arrival to Greece, and is now active in 12 countries on 5 continents.

It meets communities on the digital platforms they already use and aims to deliver information that is contextualized to their specific needs and speaks to their lived realities.


The Humanitarian Content and Social Media Advisor knows how to engage with communities online, is familiar with mis- and disinformation literature and approaches, brings journalistic rigor, humanitarian standards and is social media savvy. The successful candidate knows about content optimization to support displaced and crisis-affected populations to make informed decisions and meet their basic needs. They are familiar with qualitative data collection and have a good grasp of data analysis. They will work with Signpost teams around the world to support the development of content (articles, blogs, multimedia), ensuring that content meets editorial standards.

To learn more, please visit our Careers page.


-Experience in working with social media, developing online communication strategies across most used social media platforms and messaging apps
-Experience in journalism, communication, and information, including at least two years in digital content production
-Relevant experience working within the humanitarian sector or with vulnerable populations in low resource environments
-Basic understanding of the digital landscape, social media platforms, and what makes digital content work
-Experience in capacity building on training and coaching staff from multiple different cultures, skill levels and contexts in an advisory role
-Excellent interpersonal, oral and written communication skills; demonstrated ability to successfully work in a fast-paced environment within and across departments/functions/geographic locations, and help develop positive relationships with locally and remote-based staff
-Proficiency in English

Application instructions

To apply, please submit CV and optionally a cover letter via our Careers page.

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Equal Opportunity Employment

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