Global Ombuds/Mediator

One Acre Fund

About the organization

About One Acre Fund

Founded in 2006, One Acre Fund supplies 1 million smallholder farmers with the agricultural services they need to make their farms vastly more productive. Our 8,000+ team is drawn from diverse backgrounds and professions. With operations across six core countries in Africa, we make farmers more prosperous by providing quality farm supplies on credit, delivered within walking distance of farmers homes, and agricultural training to improve harvests. On average, the farmers we serve harvest 50 percent more food after working with One Acre Fund.

Duties

About the Role

The Global Ombuds mediates employee conflict and investigates DEI related employee conduct and bias complaints and resolves them, usually through recommendations or mediation sessions. The Global Ombuds also works with the Office of the CEO and the Diversity Equity and Inclusion (DEI) Council to identify systemic issues leading to poor employee conduct or culture and makes recommendations for improvement. The objective of this role would be to help One Acre Fund create a safe, supportive, inclusive workplace, and to ensure that employees can report and resolve instances of bias in a fair, transparent process free from retaliation. The Global Ombuds would report to the Office of the CEO and would manage one direct report, and would work with HR and Legal Teams.

Qualifications

Qualifications

Across all roles, these are the general qualifications we look for (https://oneacrefund.org/work-with-us/application-process/qualifications/). For this role specifically, you will have:

* 5 or more years of experience in mediation/Ombuds/conflict resolution work
* 3+ years of experience in any of our countries of operation
* 2+ years in management
* Experience working in a multi-cultural, diverse workplace.
* Excellent written and verbal communication skills
* Some experience in corporate Culture or DEI work, or experience in the legal field are a plus.
* English is required, knowledge of French/Swahili/Kinyarwanda/Kirundi/Chichewa/Amharic preferred.

Preferred Start Date
As soon as possible

Job Location
Flexible within East Africa; Kigali, Rwanda is preferred.

Benefits
Health insurance, housing, and comprehensive benefits

Eligibility

One Acre Fund can support a work permit for this role. However, nationals of (or those with an extensive professional background and work history in) our countries of operation are preferred.
Application Deadline

Application instructions

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here ([email protected]), but do not send applications or application materials to this email address.

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Equal Opportunity Employment

The posting employer has certified that this announcement complies with Peace Corps’ Equal Opportunity Employment policy:

The Peace Corps is committed to providing equal opportunity to all employees, Volunteers, and applicants for employment and volunteer service. Peace Corps policy prohibits discrimination and harassment because of race, color, religion, sex, national origin, age (40 or over), disability, sexual orientation, gender identity, gender expression, marital status, parental status, political affiliation, union membership, genetic information, or history of participation in the Equal Employment Opportunity process, grievance procedure, or any authorized complaint procedure.


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