Fellow, Continuous Quality Improvement

Integrate Health

About the organization

Integrate Health (IH) is a rapidly growing global health organization working to serve remote communities in West Africa and New York. We believe that access to healthcare is a human right, and we are committed to making this a reality in the countries in which we work. Integrate Health works alongside governments and the local community to implement and study an integrated approach to strengthening primary healthcare delivery in order to achieve universal health coverage. By integrating professional Community Health Workers with improved care in public clinics, this approach creates a patient-centered health system that is accountable to the community and dramatically reduces mortality in severely resource-limited settings. For more information on Integrate Health, please visit www.integratehealth.org.


The Clinical Fellow will be expected to fulfill the following responsibilities:
• Complete an initial orientation period focusing on needs assessment that includes: listening sessions with key stakeholders (IH, community and the MOH), assessing existing systems (reviewing protocols, tools and key outcomes), and facilitating the identification of opportunities for system improvements alongside IH and MOH colleagues
• Bring new ways of thinking and innovative ideas for improving the quality of patient care, reducing harm, and patient-centered outcomes that can be adapted to Togo context
• Support the team in place to pursue strategic projects with metrics tied to strategic organizational goals
• Identify opportunities for colleagues to deepen their knowledge in quality and improvement science
• Teach, coach and mentor colleagues on how to lead system changes in quality, and culture, including how to engage, influence, and impact culture change


What Are We Looking For?
• Fluency in English and French required
• Experience leading quality improvement initiatives strongly preferred
• Experience in Africa, especially West Africa preferred
• Individuals who can bring new perspectives to the organization (recruiting for culture add rather than culture fit)
• Must have completed health professional training (MD/DO/PA/NO/RN degree required)
• Must have formal quality improvement (IHI, Six Sigma, Lean, etc.) training and experience using methods
• Must have clinical experience caring for patients in either inpatient and outpatient setting
• Preference for candidate with statistical process control and process capability training

Success Profile
IH values include efficacy, empowerment, commitment, transparency, and respect. IH expects that the Clinical Fellow will model and embody these values and will have the following characteristics:
• Diplomatic and humble learner with the ability to listen
• Growth mindset and lifelong learner attitude
• Excellent interpersonal and communication skills (written and spoken), with demonstrated ability to earn respect of colleagues and partners from diverse backgrounds
• Experience in quality improvement in the public sector or at a not-for-profit organization preferred
• Must be extremely detailed oriented, organized, and efficient
• Must be committed to social justice and to the fundamental rights of all humans

Application instructions

Contact email: [email protected]

To Apply
Please submit a resume and responses to the three questions below to [email protected] with Clinical Fellow in the subject line.

1. Why are you interested in this position?
2. What is one reason you think you’d be a good fit for this position?
3. What is one strength you would bring to this position?

Please keep total question responses to a maximum of one page. The application deadline is rolling. Interested applicants are strongly encouraged to apply as soon as possible. Estimated start date July 1 2021 (can be flexible).

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Equal Opportunity Employment

The posting employer has certified that this announcement complies with Peace Corps’ Equal Opportunity Employment policy:

The Peace Corps is committed to providing equal opportunity to all employees, Volunteers, and applicants for employment and volunteer service. Peace Corps policy prohibits discrimination and harassment because of race, color, religion, sex, national origin, age (40 or over), disability, sexual orientation, gender identity, gender expression, marital status, parental status, political affiliation, union membership, genetic information, or history of participation in the Equal Employment Opportunity process, grievance procedure, or any authorized complaint procedure.

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