Family Support Specialist

SOS Children's Villages Illinois

About the organization

SOS Children’s Villages Illinois offers an innovative approach to traditional foster care. Our model of care gives children the opportunity to live in a nurturing, stable, single-family home with their brothers and sisters in the care of a full-time, professionally trained Foster Parent in one of our Villages. Children benefit from the stability of remaining with their siblings as well as the support of neighboring SOS Illinois Foster Parents and the entire community.


Responsible for intervention and treatment process for families referred for or seeking In Home Family Services.

2. Provides screening and assessments in order to identify family protective and risk factors, challenges, strengths, and areas to address in the service plan.

3. Provides services and support in conjunction of the service plan; with constant review and adjustment as needed.

4. Maintains expected level of direct contact with families per program requirements, and remains available to families 24/7, for crisis intervention as needed.

5. Maintain complete, accurate, and current service reports on families served including timely written case notes, treatment plans, family assessments and court reports as required and/or requested by DCFS, referral sources and SOS.

6. Conducts audits of client files at least quarterly.

7. Provides training and support groups on various topics, as needed, based on community and client trends, requests from organizations, and collaboration with other programs. Topics include, but are not limited to, healthy relationships, self-esteem, bullying, financial literacy, leadership, parenting, and more.

8. Develops and maintains effective working relationships with community service providers and resources, such as medical staff and clinics, public welfare personnel, lawyers, therapists, law enforcement staff, school officials, neighbors, religious and youth organization representatives, etc.


Bachelor’s Degree in the Behavioral Sciences or Human Services related fields, and two (2) years of experience working with children and families.

2. Ability to travel locally using own transportation (mileage reimbursed), and within the state or coverage area as required.

3. Proficient in use of Microsoft Office, including Word and Excel, and email (Outlook).

4. Spanish and English-Bilingual Capability (read, write, and speak) required.

5. Ability to work with DCFS, courts and other social services systems.

6. Valid Illinois driver’s license with acceptable driving record; insured and reliable transportation.

7. Sensitivity to the cultural and socioeconomic characteristics of clients and staff.

8. Ability to relate to the Agency staff and to the public in a courteous and professional manner.

9. Ability to work in a team environment.

10. Strong communication and organizational skills.

11. Ability to exercise discretion and independent judgment.

12. Ability to handle sensitive and confidential materials.

13. Reliable, punctual, and able to manage multiple tasks.

14. Ability to work flexible hours.

Application instructions

Contact email: [email protected]


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Equal Opportunity Employment

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