Family Support Assistant

The Sunshine Method

About the organization

At The Sunshine Method, we pursue Equity in Education. We pursue opportunities to build strong communities where every child has access to a quality education. And through our pursuit, we believe we can create a world that regardless of a child’s circumstances, they will have access to every opportunity, tool, and resource necessary to reach their fullest potential.

We understand the value that each person’s story brings to shaping our collective future, and we commit ourselves to leveling the playing field so that all children have an opportunity to succeed.

Since 2012,The Sunshine Method has made the commitment to support communities that need it most, focusing our efforts on providing quality education, mentorship and advocacy to thousands of children in Foster Care, Children’s Hospitals, Special Needs Programs, Refugee Programs, from Low Income Communities, and the Private Sector to help bridge the educational achievement gap.


If you are looking to make a mark in the world, and appreciate the value of education, The Sunshine Method is looking for you! We are actively seeking mission driven individuals motivated by a passion to positively impact the lives of underserved and at-risk youth.

When a child is born, who they are born to, where they are born, and what health conditions they have at birth significantly influences what opportunities are available in the future. All factors outside of our control. Here at The Sunshine Method, we believe there is another way.

Our Family Support Representative will provide direct support to the CEO and COO of this fast paced organization to establish and maintain relationships with families, and collect individual stories about the children we work with.

We believe that we are collectively in this together, and all provide integral support through hiring and human resources, marketing, account management, impact evaluation, outreach/ development, and follow ups.


Create a positive and empathetic atmosphere for families as they begin the process of working with the Sunshine Community;
Establish and maintain relationships between the company, the children, and their families;
Get to know the children, their interests, personalities, and what subjects they may be struggling with to help match them with the best tutor;
Confirm availability for children to receive services.
Carry out any other duties as assigned.


Job Requirements:

Eagerness to learn and be adaptable;
Demonstrated commitment to the community through volunteer experiences;
Demonstrated interest in education, and the social sector;
Demonstrated ability to work in a fast-paced, environment, and be solution oriented;
High personal awareness and empathy;
Understanding or awareness of the demographics we serve;
Data entry, Note taking skills a plus
Demonstrated professional excellence and achievement;
Ability to prioritize tasks and handle numerous assignments simultaneously; Excellent organizational skills and attention to details;
Excellent interpersonal skills and follow-up skills;
Strong verbal and written communication skills;
Ability to work independently and collaboratively as a team;
Previous work experience, especially customer service experience - preferably in education, or social sector
Educational Preference: Bachelors Degree
Language Preferences: English and Spanish



Application instructions

Contact email: [email protected]

Please submit cover letter along with resume

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Equal Opportunity Employment

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Does this sound like the position for you?

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