Equal Employment Opportunity (EEO) Specialist

U.S. Immigration and Customs Enforcement, Office of Diversity and Civil Rights

About the organization

The Office of Diversity and Civil Rights (ODCR) is responsible for implementing the key civil rights statutes, including the Civil Rights Act of 1964, as amended; the Rehabilitation Act of 1973, as amended; the Americans with Disabilities Act of 1990, as amended; the U.S. Equal Employment Opportunity Commission’s (EEOC) guidelines and directives; and applicable non-discrimination complaint systems and model workplace programs.

ODCR’s mission is to safeguard the civil rights and civil liberties of its stakeholders by leading efforts to create a culture of inclusion. ODCR has three strategic goals: (1) safeguard the civil rights and civil liberties of U.S. Immigration and Customs Enforcement employees and stakeholders; (2) promote a culture of inclusion that leverages diversity; and (3) provide for proactive prevention and resolution of civil rights and civil liberties concerns.


The incumbent serves as an EEO Specialist performing intake, informal pre-complaint counseling, and case management of formal complaint investigations. Provides customer service to persons who wish to participate in EEO counseling, ADR, and/or file formal complaints of discrimination by providing to them information necessary to protect their rights and inform them of their responsibilities in the process. Thoroughly explains and markets use of the Alternative Dispute Resolution Program. Interviews and counsels employees, applicants for employment, witnesses, and management officials to obtain factual information relevant to informal and formal claims of employment discrimination. Participates in negotiations for informal complaint resolution whenever possible. Provides pre-complaint processing on sensitive or complex issues. Reviews and documents relevant information in formal written reports of counseling. Drafts acceptance and dismissal letters and memoranda regarding discrimination complaints in accordance with the provisions of EEOC regulations and Department of Homeland Security policies, directives, and guidance. Must identify issues of complaints, formulate clear and concise statements for acceptance or dismissal, and develop communications to close out complaint processing and compliance monitoring or request additional information to complete all assigned case management responsibilities.


You qualify for the GS-09 grade level if you possess one of the following: One year of specialized experience, equivalent to the GS-07 grade level in the federal service, performing duties such as: Assisting higher level specialists in developing, administering, evaluating, and advising on organization equal employment and special emphasis programs; Searching files and records for evidence relevant to a particular case; Analyzing employment statistics and preparing narrative summaries; Writing replies to correspondence and answering factual questions from the general public, organization employees or others concerning program objectives or procedures; and Providing information to managers, employees, and applicants regarding rights and responsibilities in the equal employment process.
A master's or equivalent graduate degree, a L.L.B or JD, or have successfully completed two full years (or more) of progressively higher graduate education leading to such a degree. Education must have been obtained from an accredited college or university and must demonstrate the knowledge, skills, and abilities necessary to do the work (i.e. related to the duties of the position).
A combination of specialized experience as described in the vacancy announcement and graduate level education that, when combined, equal 100% of the total requirement.


Starting at $46,083 to $65,180, depending on location

Application instructions

Contact email: [email protected]

Only resumes in Adobe PDF format will be accepted and considered. Submit your resume and proof of current noncompetitive eligibility (NCE) in PDF format to the contact email address provided in this job posting.

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Equal Opportunity Employment

The posting employer has certified that this announcement complies with Peace Corps’ Equal Opportunity Employment policy:

The Peace Corps is committed to providing equal opportunity to all employees, Volunteers, and applicants for employment and volunteer service. Peace Corps policy prohibits discrimination and harassment because of race, color, religion, sex, national origin, age (40 or over), disability, sexual orientation, gender identity, gender expression, marital status, parental status, political affiliation, union membership, genetic information, or history of participation in the Equal Employment Opportunity process, grievance procedure, or any authorized complaint procedure.

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