Education Product Design Manager

MENTOR: The National Mentoring Partnership

About the organization

Potential is equally distributed; opportunity is not. A major driver of healthy development and opportunity is who you know and who’s in your corner.

30 years ago, MENTOR was created to expand that opportunity for young people by building a youth mentoring field and movement, serving as the expert and go-to resource on quality mentoring. The result- more than 10x increase in young people in structured mentoring relationships, from hundreds of thousands to millions.

Today, we activate a movement across sectors that is diverse and broad and seeps into every aspect of daily life. We are connecting and fueling opportunity for young people everywhere they are from schools to workplaces and beyond.


MENTOR seeks a strategic, hands-on professional to serve as Product Design Manager. Reporting to the Director of Training Development & Product Design, the Product Design Manager will support innovative approaches to youth mentoring such as critical mentoring, school-based mentoring, and mentoring special populations, by synthesizing research and best practices into functional products such as implementation guides, toolkits, webinars, and online trainings. The Manager will ensure consistency in product development processes across the organization by developing and maintaining process documents and protocols for conducting product needs assessments while gathering feedback from stakeholders and subject matter experts to enhance the development of products.

The Product Design Manager will have the opportunity to build relationships with MENTOR’s affiliate network and national partner organizations; we seek enthusiastic relationship builders with track records of working collaboratively with large and diverse sets of stakeholders to meet common goals.

The ideal candidate is a strong critical thinker with extensive writing, research and training experience. Candidates who demonstrate curiosity and excitement for learning new systems and technologies to support online learning are encouraged to apply.

This role is based in Boston, MA at MENTOR’s national headquarters.


4+ years’ experience in adult training and development preferably in a nonprofit youth development or mentoring organization
Advanced knowledge of innovative training approaches and ability to execute new ideas and pilots of training curricula, including a background in differentiating instruction and content for adult learners
Strong writing and information synthesis and management skills, with the ability to organize subject matter content into new products
Experience developing content for online learning environments and working within Learning Management Systems preferred
Involvement in rolling out Learning Management Systems a plus
Ability to manage multiple high-priority projects
Exceptional interpersonal and leadership skills; ability to motivate and inspire teams to produce quality work within tight timeframes
Desire to work collaboratively across organizational functions and with program and administrative staff to ensure outcomes
Background and/or knowledge of mentoring, youth development, or K12 education a plus
Bachelor’s degree or equivalent experience required


Starting at $58,000

Application instructions

Contact email: [email protected]

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