Disaster Shelter Service Associate (Disaster Deployment Opportunity)

American Red Cross

About the organization

The American Red Cross, founded in 1881, is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. Through its mission, the Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors. The Red Cross provides services to those in need regardless of citizenship, race, religion, age, sex, national origin, disability, sexual orientation, veteran status or political affiliation.


The Shelter Service Associate is a temporary position assigned to work IN PERSON in a Red Cross shelter before, during and/or after a disaster event this hurricane/wildfire season. Shelter Service Associates complete tasks necessary for shelter operations and provide assistance for disaster clients. Shelter Service Associates support the day-to-day activities within a shelter which may include working in reception, registration, feeding, dormitory, information, or other areas within a shelter.

• Following worker safety procedures for working in a COVID environment
• Embodying the fundamental principles of the American Red Cross in their work with clients, disaster responders and partners
• Providing excellent client service and support the daily maintenance of the shelter operation at the direction of the assigned Shelter Supervisor
• Using the Shift Tool during the disaster event to report availability and schedule shelter shifts
• Completing the required virtual self-paced training (3 hours of training total)

Time Commitment
Local volunteers: Multiple 4, 6 or 12-hour shifts
Volunteers from across the USA: Minimum of 14 days working 8 or 12 hour shifts (deployed from another location to the disaster area)

ALL HOUSING and EXPENSES are provided by the American Red Cross


• Ability to build appropriate and effective relationships with co-workers and shelter residents.
• Ability to support and correct performance, manage conflict and ask for help early on so that workflow and service delivery does not impact shelter residents or the shelter community.
• Demonstrates clear, concise, and effective written and verbal communication.
• Lift / carry 20 lbs. multiple times/shift.
• Stand and or sit for two-hour periods and walk for two miles during a shift.
• Walk on uneven terrain.
• Work outdoors in inclement weather, extreme heat and/or humidity and/or extreme cold.
• Climb two or more flights of stairs.
• Speak clearly on phone and in person.
• Work for long periods on computer and/or reading small print and/or writing.
• Drive in daytime and at night
• Minimum 18 years of age
• Willing and able to volunteer IN PERSON in a COVID-19 disaster shelter before, during and/or after a disaster event
• Availability to sign up for shifts on consecutive days (shifts may be 4, 8 or 12 hours long)
• Willing to complete 3 hours of virtual self-paced training required for position
• Ability to read, write, and follow verbal and written instructions in English



Application instructions

Contact email: [email protected]

As you go through the application process you may be asked to APPLY for a POSITION – if so, under volunteer opportunities CHOOSE
Disaster Shelter Service Associate (Disaster Deployment Opportunity)

If you do not see option 1 during your application process, someone will call you to ask you about the POSITION you are applying for. Let them know the following ---
• You are a Returned Peace Corps Volunteer and you are responding to an announcement from the American Red Cross on your Job Opportunity website.
• The position you are seeking is Disaster Shelter Service Associate (Disaster Deployment Opportunity) and you are ready to receive training and help out as soon as possible.

Before responding to this announcement, please review the Terms of Use [PDF]. The Peace Corps is not able to confirm the legitimacy of all positions posted to this jobs board. If you believe an announcement has violated the Peace Corps Terms of Use, please contact [email protected].

Equal Opportunity Employment

The posting employer has certified that this announcement complies with Peace Corps’ Equal Opportunity Employment policy:

The Peace Corps is committed to providing equal opportunity to all employees, Volunteers, and applicants for employment and volunteer service. Peace Corps policy prohibits discrimination and harassment because of race, color, religion, sex, national origin, age (40 or over), disability, sexual orientation, gender identity, gender expression, marital status, parental status, political affiliation, union membership, genetic information, or history of participation in the Equal Employment Opportunity process, grievance procedure, or any authorized complaint procedure.

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